Refunds news and trends

FTC Lawsuits Resulted in $337 Million in Refunds in 2024
Legal // March 14, 2025

The Federal Trade Commission’s law enforcement actions resulted in $337.3 million in refunds to consumers in 2024. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

FTC Begins Sending Refunds to Car Buyers in Vroom Settlement
Regulation // March 13, 2025

The Federal Trade Commission (FTC) has begun sending more than $934,000 in refunds to consumers after reaching a settlement with online used car dealer Vroom in July. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

FTC Begins Sending Refunds to Consumers in Career Step Settlement
Regulation // March 12, 2025

The Federal Trade Commission (FTC) said Wednesday (March 12) that it is sending more than $15.5 million in refunds to consumers after reaching a settlement with online career-training company Career Step in July. Get the Full Story Complete the form to unlock this article and...

Refunds Platform Reshop Picks Afterpay Founder Anthony Eisen as New CEO
Personnel // January 15, 2025

Refunds platform Reshop has raised $17 million in funding and picked a new CEO. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Interviews & Exclusives
Will Instant Refunds Change Retail?

December 04, 2024
December’s dawn brings with it a flurry of retail spending. Gift giving is top of mind, to be sure, but consumers are also treating themselves along the way as promotions and discounts are the hallmark of events like Cyber Monday. Get the Full Story Complete the form to unlock this article and enjoy unlimited free […]

Instant Refunds? Consumers Say They’ll Pay for That

June 21, 2024
Overpayment disbursements are not the most common payouts nor the largest. In fact, just 7.1% of consumers report they received overpayment disbursements this year. The average overpayment disbursement is just...

70% of Consumers Opt for Instant Merchant Refunds If Given the Choice

February 05, 2024
For most American consumers, disbursements — which include earnings and income payments, Social Security payments, tax refunds, insurance claim payouts and loan disbursements — remain an essential aspect of daily...

Nearly Two-Thirds of Renters Highly Satisfied With Receiving Refunds Instantly

December 28, 2023
Just as digital options have gained popularity for paying rent directly from a bank account, the digitization of refunds has also gained momentum. In fact, the days of writing checks...

Quick Reads
FTC Sends $18.5 Million in Refunds After Publishers Clearing House Settlement

April 30, 2025
The Federal Trade Commission (FTC) said Wednesday (April 30) that it is sending $18.5 million in refunds resulting from a settlement it reached in June 2023 with Publishers Clearing House (PCH). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

FTC Lawsuits Resulted in $337 Million in Refunds in 2024

March 14, 2025
The Federal Trade Commission’s law enforcement actions resulted in $337.3 million in refunds to consumers in 2024. Get the Full Story Complete the form to unlock this article and enjoy...

FTC Begins Sending Refunds to Car Buyers in Vroom Settlement

March 13, 2025
The Federal Trade Commission (FTC) has begun sending more than $934,000 in refunds to consumers after reaching a settlement with online used car dealer Vroom in July. Get the Full...

FTC Begins Sending Refunds to Consumers in Career Step Settlement

March 12, 2025
The Federal Trade Commission (FTC) said Wednesday (March 12) that it is sending more than $15.5 million in refunds to consumers after reaching a settlement with online career-training company Career...