Amazon has agreed to pay $309 million to settle a class action lawsuit in which the plaintiffs claimed they were incorrectly denied refunds for product returns, Reuters reported Monday (Jan. 26). Filed in 2023, the lawsuit alleged that Amazon charged consumers for items they had...
The Trump administration is reversing a policy requiring airlines to repay travelers for major flight disruptions. In a document filed Friday (Nov. 14) with the Federal Register, the Transportation Department said it was rescinding the Biden-era proposal that would have refunded passengers up to $775...
In a world where convenience is the baseline and immediacy is expected, a slow refund can do more than frustrate. It can send customers running. Data from the latest “Money Mobility Tracker®,” “Instant Shift: How Choice, Certainty and Convenience Are Driving Demand for Instant Payments,”...
The Federal Trade Commission (FTC) said Wednesday (April 30) that it is sending $18.5 million in refunds resulting from a settlement it reached in June 2023 with Publishers Clearing House (PCH). The settlement followed an FTC complaint alleging that PCH made misleading claims that harmed...
February 18, 2026
This time each year, millions of consumers in the United States tell themselves comforting but misleading stories about their tax refunds. One story is that the check from the U.S. Treasury is “found money” or a “windfall.” What it actually signals is that you withheld too much from your paycheck. That means you effectively gave […]
July 16, 2025
In a world where convenience is the baseline and immediacy is expected, a slow refund can do more than frustrate. It can send customers running. Data from the latest “Money...
December 04, 2024
December’s dawn brings with it a flurry of retail spending. Gift giving is top of mind, to be sure, but consumers are also treating themselves along the way as promotions...
June 21, 2024
Overpayment disbursements are not the most common payouts nor the largest. In fact, just 7.1% of consumers report they received overpayment disbursements this year. The average overpayment disbursement is just...
January 27, 2026
Amazon has agreed to pay $309 million to settle a class action lawsuit in which the plaintiffs claimed they were incorrectly denied refunds for product returns, Reuters reported Monday (Jan. 26). Filed in 2023, the lawsuit alleged that Amazon charged consumers for items they had properly returned or did not provide consumers with timely or […]
November 16, 2025
The Trump administration is reversing a policy requiring airlines to repay travelers for major flight disruptions. In a document filed Friday (Nov. 14) with the Federal Register, the Transportation Department...
April 30, 2025
The Federal Trade Commission (FTC) said Wednesday (April 30) that it is sending $18.5 million in refunds resulting from a settlement it reached in June 2023 with Publishers Clearing House...
March 14, 2025
The Federal Trade Commission’s law enforcement actions resulted in $337.3 million in refunds to consumers in 2024. That total included $280.7 million in refunds directly from the FTC, with the...
