Chatbot news and trends

Report: ChatGPT Plus Has Top Retention Rate Among AI Subscription Services
artificial intelligence // January 16, 2025

ChatGPT Plus is reportedly the artificial intelligence (AI) subscription service that retains the highest percentage of paying customers after six months. That service retains 71% of subscribers, The Wall Street Journal (WSJ) reported Thursday (Jan. 16), citing data from Earnest Analytics. Just behind ChatGPT Plus...

Elon Musk Startup xAI Launches App Offering Access to Grok Chatbot
artificial intelligence // January 09, 2025

Elon Musk’s artificial intelligence (AI) startup xAI has launched a stand-alone consumer app called Grok that offers access to the company’s chatbot of the same name. Grok Beta for iOS offers access to xAI’s latest model, Grok 2, for free, according to its description in...

AI Speech Tools Stumble as Hallucination Problems Persist
artificial intelligence // October 29, 2024

In a troubling discovery for businesses racing to automate customer service, OpenAI’s popular Whisper transcription software has been caught adding fabricated text to conversations, including potentially harmful content that speakers never uttered. The findings underscore a growing challenge for companies betting billions on AI to...

European Commission Asking Competitors About Effects of Google-Samsung AI Deal
artificial intelligence // July 17, 2024

The European Commission is reportedly looking into whether Google’s generative artificial intelligence (AI) deal with Samsung keeps other companies’ chatbots off Samsung smartphones. The antitrust regulator is asking industry participants about the deal and could use what it learns to build a case against the...

Interviews & Exclusives
Ivy.ai Takes Chatbots Beyond Higher Education’s Hallowed Halls

February 07, 2024
Chatbots, taken at surface value, are the artificial intelligence (AI) versions of the connected economy contact center. But some companies are making these conversational widgets much more than a support function. With a shot of creativity, chatbots can be a proactive strategy for customer engagement. “Having technology with heart has always been very important to […]

How Texas Restaurants Are Using A Safety Seal of Approval To Get Customers Back

July 09, 2020
In a bid toward normality, states are reopening. No surprise, after months of lockdown: We all want to get something to eat. And we’d like to be safe when we...

Meet Ben, An AI-Powered Bitcoin Friend

April 06, 2018
Much has been written about buying bitcoin in specific, and cryptocurrency in general. Whether it’s investing or gambling, whether it’s a good idea or immoral – no ink has been...

Is AI’s Next Evolution To Digital Humans?

February 27, 2018
What would you do if you met a digital human? It is not an idle question, nor are we asking how you would handle yourself if you suddenly landed in...

Quick Reads
OpenAI Unveils ChatGPT for US Government Use

January 28, 2025
OpenAI on Wednesday (Jan. 28) unveiled a version of ChatGPT that it said has the security, reliability and privacy guardrails necessary for use by the U.S. government. Called ChatGPT Gov, OpenAI said this version will provide more extensive security capabilities required by the U.S. government. The consumer version of ChatGPT, a public generative AI chatbot, […]

Report: ChatGPT Plus Has Top Retention Rate Among AI Subscription Services

January 16, 2025
ChatGPT Plus is reportedly the artificial intelligence (AI) subscription service that retains the highest percentage of paying customers after six months. That service retains 71% of subscribers, The Wall Street...

Elon Musk Startup xAI Launches App Offering Access to Grok Chatbot

January 09, 2025
Elon Musk’s artificial intelligence (AI) startup xAI has launched a stand-alone consumer app called Grok that offers access to the company’s chatbot of the same name. Grok Beta for iOS...

European Commission Asking Competitors About Effects of Google-Samsung AI Deal

July 17, 2024
The European Commission is reportedly looking into whether Google’s generative artificial intelligence (AI) deal with Samsung keeps other companies’ chatbots off Samsung smartphones. The antitrust regulator is asking industry participants...