Co Op Financial Services news and trends

Data Plus Trust Is the Credit Union’s Digital Roadmap
Credit Unions // December 23, 2021

The pandemic has spotlighted a key urgency for financial institutions (FIs) of all types: investigating and investing in the connection between human and digital engagement while remaining focused on members’ financial wellness. CO-OP Financial Services Senior Vice President of Client Relationships Tiffany Doty told PYMNTS...

Credit Unions Must Digitalize Products, Services and Support To Re-engage Existing Members
Credit Unions // November 09, 2021

Coming out of the pandemic, consumers are looking for a lot of digital-first experiences. When it comes to financial services, many are moving to FinTechs and downloading new apps that offer innovative digital solutions that often save time and money. This embrace of FinTechs also...

The Secret Sauce for FIs to Retain Customers Is to Be Invisible, Fast and (Nearly)...
Digital-First Banking // September 02, 2021

“The notion of having a single financial relationship is really a thing of the past,” said Todd Clark, president and CEO of CO-OP Financial Services, a 40-year-old, nationwide credit union service organization (CUSO). The key for financial institutions (FIs) is to position themselves as the...

Enterprise Security Requires Back-To-Basics Approach
Security & Fraud // May 18, 2021

Cybercriminals have in recent years become known for being inventive, technologically sophisticated and well-organized enough to break into systems of all kinds, large and small. For example, half of the United States’s fuel supply was recently frozen, as the pipeline that carried it has been...

Interviews & Exclusives
Data Plus Trust Is the Credit Union’s Digital Roadmap

December 23, 2021
The pandemic has spotlighted a key urgency for financial institutions (FIs) of all types: investigating and investing in the connection between human and digital engagement while remaining focused on members’ financial wellness. CO-OP Financial Services Senior Vice President of Client Relationships Tiffany Doty told PYMNTS that the competitive landscape is heating up for credit unions […]

Credit Unions Must Digitalize Products, Services and Support To Re-engage Existing Members

November 09, 2021
Coming out of the pandemic, consumers are looking for a lot of digital-first experiences. When it comes to financial services, many are moving to FinTechs and downloading new apps that...

The Secret Sauce for FIs to Retain Customers Is to Be Invisible, Fast and (Nearly)...

September 02, 2021
“The notion of having a single financial relationship is really a thing of the past,” said Todd Clark, president and CEO of CO-OP Financial Services, a 40-year-old, nationwide credit union...

Enterprise Security Requires Back-To-Basics Approach

May 18, 2021
Cybercriminals have in recent years become known for being inventive, technologically sophisticated and well-organized enough to break into systems of all kinds, large and small. For example, half of the...

Quick Reads
CO-OP Financial Launches Cardholder Relief Solutions Amid Coronavirus Pandemic

March 25, 2020
CO-OP Financial Services has launched a series of programs to help its credit clients relieve financial stress their members experience as a result of the coronavirus pandemic, the company announced on Wednesday (March 25). The cardholder payment relief solutions will enable credit unions that use the California-based company to adopt a plan to ease payment […]

CO-OP Upgrades Springboard Platform To Launch In January

January 09, 2018
Springboard, the credit card servicing application from CO-OP Financial Services, is being launched to credit unions this month, giving workers access to member card data in real time. According to...

CO-OP Financial Enlists AI In Fraud Fight

March 23, 2017
CO-OP Financial Services announced it will now bring artificial intelligence (AI) to the table when it comes to combatting fraud. The company said it will rollout a machine learning-based risk...

Why Credit Unions Are Stealing The Banking Spotlight

March 06, 2017
Credit unions offer a unique banking experience when compared to the traditional big banks, which may be why consumers are turning their attention to what these financial institutions have to...