Collections news and trends

Optimizing Receivables Means More Than Managing DSO
Accounts Receivable // October 18, 2024

Of all the things a business needs, cash on hand is top of the list. And against today’s dynamic operational backdrop, financial health and operational efficiency can be defined by a three-letter metric: DSO, or days sales outstanding. DSO measures the average number of days...

TriVerity and Akuvo Team to Ease Collections for Credit Unions
Partnerships // July 30, 2024

Collection agency TriVerity has teamed with collections/credit risk company Akuvo. The collaboration, announced Tuesday (July 30), is designed to ease the process of third-party charge-off collections through Akuvo’s cloud-based collections platform to help maximize credit unions’ (CUs) recoveries from nonperforming loans. “We are thrilled to...

Stake Expands Rent Collections Capabilities With Circa Acquisition
Partnerships // June 13, 2024

Stake has acquired Circa to help reduce delinquencies and arrears in the rental economy by offering both rent incentives and collections management. This acquisition, which was completed earlier in June, adds Circa’s free payment processing and success-based collections management to Stake’s loyalty, renter banking services...

Chaser Promotes SMS Payment Reminders by Absorbing Processing Costs
Accounts Receivable // January 03, 2024

Chaser, a global accounts receivable (AR) platform and credit control service provider, is promoting the adoption of SMS payment reminders by enabling businesses to pay nothing for SMS usage from January to June 2024. During this time, the company will absorb the costs associated with processing SMS,...

Interviews & Exclusives
Optimizing Receivables Means More Than Managing DSO

October 18, 2024
Of all the things a business needs, cash on hand is top of the list. And against today’s dynamic operational backdrop, financial health and operational efficiency can be defined by a three-letter metric: DSO, or days sales outstanding. DSO measures the average number of days a company takes to collect payment after a sale, and […]

Manual Reconciliation Tops List of Bill Payment Headaches for Executives

January 09, 2023
Manual reconciliation of customers’ bill payments is sending finance executives in search of aspirin. That’s according to research in the December 2022 edition of PYMNTS’ “The One-Stop Bill Pay Playbook,”...

Quick Reads
Billtrust Launches AI Agents for Collections

November 06, 2025
Billtrust has added artificial intelligence (AI) powered collections agentic procedures to its automated collections software, Collections. The new Collections Agentic Procedures helps finance teams collect by learning from every customer interaction and recommending the most effective outreach strategy, the company said in a Thursday (Nov. 6) press release. Collections Agentic Procedures is powered by Billtrust […]

TriVerity and Akuvo Team to Ease Collections for Credit Unions

July 30, 2024
Collection agency TriVerity has teamed with collections/credit risk company Akuvo. The collaboration, announced Tuesday (July 30), is designed to ease the process of third-party charge-off collections through Akuvo’s cloud-based collections...

Stake Expands Rent Collections Capabilities With Circa Acquisition

June 13, 2024
Stake has acquired Circa to help reduce delinquencies and arrears in the rental economy by offering both rent incentives and collections management. This acquisition, which was completed earlier in June,...

Chaser Promotes SMS Payment Reminders by Absorbing Processing Costs

January 03, 2024
Chaser, a global accounts receivable (AR) platform and credit control service provider, is promoting the adoption of SMS payment reminders by enabling businesses to pay nothing for SMS usage from January to...