Consumers are increasingly comfortable completing purchases directly inside artificial intelligence (AI) platforms, signaling a potential shift in how digital commerce journeys are structured. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Consumers are increasingly open to letting artificial intelligence (AI) move beyond answering questions and begin acting on their behalf, but that willingness remains selective and uneven. New PYMNTS Intelligence data shows meaningful interest in autonomous AI assistants for everyday planning, even as a sizable share...
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Consumer retail spending from the week before Thanksgiving through Cyber Monday (Dec. 1) was up 9% year over year, American Express Chairman and CEO Stephen J. Squeri said Wednesday (Dec. 10). Get the Full Story Complete the form to unlock this article and enjoy unlimited...
December 17, 2025
Watch more: Digital Shift: Spreedly’s Adam Hiatt Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing […]
December 09, 2025
Inflation expectations are steady, but households are not. The latest results from the Federal Reserve Bank of New York released on Monday (Dec. 8th) show consumers believe prices will continue...
December 09, 2025
Instant payouts are gaining traction as more recipients choose to receive money immediately. According to From Fast to Sticky: Why Instant Payouts Win Repeat Customers, a November 2025 PYMNTS Intelligence...
December 08, 2025
Gen Xers, the powerhouse of the U.S. consumer economy, are cutting back amid current financial challenges, a move that may already be impacting holiday spending. Get the Full Story Complete...
December 23, 2025
American consumers spent more this holiday season while using cross-channel shopping and artificial intelligence (AI) tools for bargain hunting and convenience, according to separate analyses by Mastercard and Visa. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily […]
December 10, 2025
Consumer retail spending from the week before Thanksgiving through Cyber Monday (Dec. 1) was up 9% year over year, American Express Chairman and CEO Stephen J. Squeri said Wednesday (Dec....
October 24, 2025
Procter & Gamble is seeing a split in the shopping habits of consumers, with some buying the company’s products in bulk and others looking to spend only a small amount...
August 07, 2025
Instacart shoppers are ordering more often — and more carefully — as digital tools reframe how value is presented and perceived on the platform. Get the Full Story Complete the...
