Consumer Insights news and trends

Three Generations Face the Same Bills and Make Different Moves

February 25, 2026
The Conference Board Finds Labor Market Optimism Lifts Consumer Confidence
Consumer Insights // February 24, 2026

Slight improvements in consumers’ expectations for business conditions, labor market conditions and incomes drove a turnaround in consumer confidence in February, The Conference Board said Tuesday (Feb. 24). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Planned Purchases Rise as Financial Stress Eases, Study Finds
Consumer Finance // February 23, 2026

Many Americans are turning themselves down for credit before a lender ever does. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Consumer Spending Stays Strong Despite Slower Income Gains
Consumer Insights // February 20, 2026

Consumers continue to shoulder the expansion of the U.S. economy, even as late-year data reveal a more deliberate spending posture and a softer pace of overall growth. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Consumer Sentiment Improves but Workers See Little Income Growth Ahead
Economy // February 06, 2026

The latest consumer confidence data points to a public that is cautiously recalibrating expectations for 2026, encouraged by cooling inflation yet unsettled by a volatile labor market. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Interviews & Exclusives
Three Generations Face the Same Bills and Make Different Moves

February 25, 2026
Picture three Americans staring at the same electric bill. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to […]

Planned Purchases Rise as Financial Stress Eases, Study Finds

February 23, 2026
Many Americans are turning themselves down for credit before a lender ever does. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Digital Wallet Use Still Lags in the Physical Store

January 30, 2026
Online shopping has stopped being a young person’s game, and the data now points to a broader shift: where consumers shop is increasingly tied to how they pay. Get the...

BNPL’s Next Act Is as Consumer Working Capital

January 08, 2026
In 2026, Buy Now, Pay Later stops being a checkout feature and becomes working capital for the modern middle class, replacing overdraft and late fees as the default way paycheck-to-paycheck...

Quick Reads
The Conference Board Finds Labor Market Optimism Lifts Consumer Confidence

February 24, 2026
Slight improvements in consumers’ expectations for business conditions, labor market conditions and incomes drove a turnaround in consumer confidence in February, The Conference Board said Tuesday (Feb. 24). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our […]

Holiday Shoppers Increase Their Use of Cross-Channel Shopping and AI Tools

December 23, 2025
American consumers spent more this holiday season while using cross-channel shopping and artificial intelligence (AI) tools for bargain hunting and convenience, according to separate analyses by Mastercard and Visa. Get the Full Story...

American Express Reports 9% Increase in Consumer Spending Around Thanksgiving

December 10, 2025
Consumer retail spending from the week before Thanksgiving through Cyber Monday (Dec. 1) was up 9% year over year, American Express Chairman and CEO Stephen J. Squeri said Wednesday (Dec....

Procter & Gamble Says Its ‘Very Strong Price Ladders’ Serve All Consumer Cohorts

October 24, 2025
Procter & Gamble is seeing a split in the shopping habits of consumers, with some buying the company’s products in bulk and others looking to spend only a small amount...