Digital Commerce/page/2 news and trends

72% of UAE Shoppers Used AI for Their Latest Purchase
Consumer Insights // September 03, 2026

The UAE shopper has little patience for yesterday’s checkout. A phone can serve as a storefront, research assistant and wallet before a merchant’s website has time to prompt, “add to cart.” AI is now joining that toolkit, giving consumers new ways to find products, compare...

70% of Brazilians Expect to Shop With AI Agents by 2028
Consumer Insights // August 12, 2026

Brazilian shoppers don’t leave their digital habits at the store entrance. They bring their phones into the aisle, compare prices on the spot and check whether a merchant accepts the payment method they want to use. Increasingly, they also bring AI along for the trip....

Autonomous Agents Challenge Retailers to Earn Trust
Artificial Intelligence // December 03, 2025

For decades, retailers have chased the holy grail of frictionless commerce. “Buy in one click” became a shorthand for the ideal shopping experience: instant, invisible, effortless. This required compressing the distance between desire and purchase, removing steps, and, if possible, turning every moment into a...

PayPal Bets on Consumer Data to Power AI Checkout
Artificial Intelligence // June 13, 2025

PayPal is doubling down on artificial intelligence (AI) and data-driven personalization to maintain its competitive edge in the changing digital payments landscape, according to Diego Scotti, general manager of PayPal’s consumer group. “AI is changing commerce as we speak,” he said during a fireside chat...

Interviews & Exclusives
AI Makes the Holiday Shopping List but Who Gets the Sale?

September 15, 2026
AI can find the sweater, compare prices and read hundreds of reviews before a shopper finishes a cup of coffee. Getting that sweater through checkout is where the trip gets complicated. “Will the 2026 Shopping Season Go Agentic?,” a PYMNTS Intelligence report, examines who could control the next stage of digital shopping. It draws on […]

70% of Brazilians Expect to Shop With AI Agents by 2028

August 12, 2026
Brazilian shoppers don’t leave their digital habits at the store entrance. They bring their phones into the aisle, compare prices on the spot and check whether a merchant accepts the...

Autonomous Agents Challenge Retailers to Earn Trust

December 03, 2025
For decades, retailers have chased the holy grail of frictionless commerce. “Buy in one click” became a shorthand for the ideal shopping experience: instant, invisible, effortless. This required compressing the...

Hong Kong Emerges as Digital Launchpad for APAC Payments

April 04, 2025
The rapid advancement in payment innovations across the Asia-Pacific (APAC) region is transforming the digital commerce landscape. But those advancements, including digital wallets and digital payment methods, aren’t uniform or...

Quick Reads
NCR Voyix Chooses EVO Payments Vet James Kelly for CEO

February 05, 2025
Digital commerce solutions firm NCR Voyix has chosen a new chief executive. James G. Kelly, who had been serving as chair of the company’s board, has been named its president and CEO, NCR Voyix announced Wednesday (Feb. 5). He succeeds David Wilkinson, who is stepping down as president and CEO and from his seat on the NCR Voyix board, the […]

Lightspeed Focuses on Software Revenue and Stays Mum on Sale Rumors

November 07, 2024
With revenues climbing, Lightspeed Commerce says it is focusing on its software offerings. The point of sale and digital commerce firm announced earnings Thursday showing total revenues of $277 million,...

WTO Countries Sign Global eCommerce Agreement That Would Ban Tariffs

July 28, 2024
Several dozen World Trade Organization (WTO) countries have signed a sweeping agreement governing global eCommerce. The agreement, adopted Friday (July 26), is the first-ever set of global digital trade rules...

Mexican Payments/Commerce Platform Clip Raises $100 Million

June 18, 2024
Mexico-based digital payments/commerce platform Clip has raised $100 million in new funding. The financing comes from investment funds managed by Morgan Stanley Tactical Value, and from “one of the largest,...