Consumer Payments news and trends

Dimon: Consumer Payments ‘New Battleground’ for Banks
Banking // April 07, 2025

Consumer payments have become a “new battleground” for banks, JPMorgan Chase Chairman and CEO Jamie Dimon said Monday (April 7) in his annual letter to shareholders. Dimon highlighted the evolving competition from FinTech firms as a key concern for the financial industry. He did so...

Zelle Marks $1 Trillion Milestone as P2P Payment Use Jumps
Payment Methods // February 12, 2025

Last year appears to have been a landmark one for peer-to-peer (P2P) payment app Zelle. During 2024, American consumers and small businesses transmitted more than $1 trillion using the platform, the most money ever sent on a P2P service in a single year, the company announced Wednesday (Feb....

ISO Format Credited as Clearing House Settles Record $2.6 Trillion on Black Friday
Consumer Payments // December 02, 2024

The Clearing House says its clearing/settlement system handled a record number of Black Friday transactions. The organization’s CHIPS network settled and cleared 1,083,550 payments valued at $2.63 trillion to kick off the holiday shopping season last week, The Clearing House (TCH) said in a news...

Construction Accident Triggers $106 Million Italian Payments Outage
Consumer Payments // December 01, 2024

Italy has reportedly restored an outage to its payment services that hindered Black Friday sales. The disruption on Nov. 28 and 29 had been restored by Saturday (Nov. 30), Bloomberg News reported, citing a statement from the Bank of Italy. A separate report by Reuters...

Interviews & Exclusives
Digital Wallets: New Report Bridges Gap Between Awareness and Usage

October 01, 2024
Consumers across five major markets — Brazil, France, Germany, the United Kingdom and the United States — are generally familiar and satisfied with the experience of using digital wallets. The penetration of specific platforms, though, varies by country. Google Wallet use ranges from 20% in the U.K. to around 9% in France and Germany, for […]

Digital Wallet Providers Face Uphill Battle Defining the Technology

September 19, 2024
Digital wallets are table stakes for most consumer across five major markets (Brazil, France, Germany, Brazil, the U.K. and the U.S.). In fact, 86% of consumers say they are familiar...

Boomers Go Digital: The Surprising Rise of Digital Wallets Among Brazil’s Older Consumers

September 05, 2024
Consumers in Brazil are embracing their digital wallets for making payments. Almost half of consumers use them for paying bills, for example. Surprisingly, it is the country’s baby boomers and...

New Data: Germany’s Baby Boomers Flip the Script on Digital Wallet Usage

August 01, 2024
Consumers in Germany are embracing their digital wallets for payments. Nearly half (47%) use them for online shopping for example. Surprisingly, baby boomers and seniors in Germany are more likely...

Quick Reads
House Votes to Repeal CFPB Rule Covering Consumer Payment Apps

April 09, 2025
The House of Representatives passed a Congressional Review Act resolution Wednesday (April 9), overturning the Consumer Financial Protection Bureau’s (CFPB) rule, “Defining Larger Participants of a Market for General-Use Digital Consumer Payment Applications.” The resolution (H.J.Res.64) says that Congress disapproves the rule and “such rule shall have no force or effect.” It passed in a […]

Dimon: Consumer Payments ‘New Battleground’ for Banks

April 07, 2025
Consumer payments have become a “new battleground” for banks, JPMorgan Chase Chairman and CEO Jamie Dimon said Monday (April 7) in his annual letter to shareholders. Dimon highlighted the evolving...

Zelle Marks $1 Trillion Milestone as P2P Payment Use Jumps

February 12, 2025
Last year appears to have been a landmark one for peer-to-peer (P2P) payment app Zelle. During 2024, American consumers and small businesses transmitted more than $1 trillion using the platform, the...

ISO Format Credited as Clearing House Settles Record $2.6 Trillion on Black Friday

December 02, 2024
The Clearing House says its clearing/settlement system handled a record number of Black Friday transactions. The organization’s CHIPS network settled and cleared 1,083,550 payments valued at $2.63 trillion to kick...