Etsy news and trends

Consumers Aren’t Buying Many Handmade Trinkets Amid Economic Concern
Retail // May 01, 2024

As consumers continue to feel the economic strain, they are cutting back on buying boutique, handmade items from independent creators, per Etsy’s latest earnings call.  The marketplace shared in its first quarter 2024 financial results Wednesday (May 1) that it saw a 3.7% decline in gross...

EBay Uses AI to Deliver Personalized Recommendations to Fashion Shoppers
eCommerce // April 09, 2024

EBay has launched an artificial intelligence (AI) enhancement that helps fashion consumers “shop the look.” This feature uses consumers’ shopping history to present them with items and outfits that match their style preferences and are available from sellers on the platform, the company said in...

Digital Resale Platforms Gain Traction as All Consumers Hunt for Better, Cheaper Stuff
eCommerce // March 06, 2024

As consumers’ budgetary pressures prompt them to seek lower-priced options, many digital resale platforms are seeing growth, but eCommerce has a long way to go when it comes to driving penetration in secondhand retail. Discussing the opportunity that the category presents, Depop owner Etsy shared on its most recent earnings call...

Three-Quarters of Retail Customers Expect Omnichannel Coupons
Retail // February 28, 2024

As retailers look to secure consumers’ loyalty both online and in stores, PYMNTS Intelligence research finds that digital deals and discounts go a long way toward meeting shoppers’ evolving expectations. By the Numbers The PYMNTS Intelligence study “2024 Global Digital Shopping Index: The Rise of...

Interviews & Exclusives
Digital Resale Platforms Gain Traction as All Consumers Hunt for Better, Cheaper Stuff

March 06, 2024
As consumers’ budgetary pressures prompt them to seek lower-priced options, many digital resale platforms are seeing growth, but eCommerce has a long way to go when it comes to driving penetration in secondhand retail. Discussing the opportunity that the category presents, Depop owner Etsy shared on its most recent earnings call that as the resale marketplace’s performance has improved, there is […]

FinTech IPO Index Loses 4.7% as Platforms Lead to the Downside

October 27, 2023
The platforms led the FinTech IPO Index 4.7% lower this past week, as the year-to-date gains have been winnowed down to about 16%. AMTD shares sank 21%.  The company extended a...

Gen Z Shifts Product Discovery From the Storefront to the Streaming Platform

August 30, 2023
Consumer search and shopping habits have transformed over time. With platforms ranging from Google and Pinterest to TikTok — according to Google’s own data, nearly 40% of Gen Z consumers...

Platform Stocks’ Rout Misjudges Realities of the Great Digital Shift

May 05, 2022
There are retracements — when stocks give back some of their gains. And then there are routs. And what we’re seeing right now with the markets down 5%, as measured...

Quick Reads
Online Marketplaces Deploy AI to Provide Personal Shopper Experience

May 03, 2024
Online marketplaces are reportedly deploying artificial intelligence (AI) to deliver a personal shopper-like experience to their visitors. EBay, Etsy and ThredUp are among the online marketplaces now leveraging AI technology to enhance the shopping experience for both buyers and sellers, the Wall Street Journal (WSJ) reported Friday (May 3). With AI, they are seeking to enhance the shopper’s experience by finding the […]

EBay Uses AI to Deliver Personalized Recommendations to Fashion Shoppers

April 09, 2024
EBay has launched an artificial intelligence (AI) enhancement that helps fashion consumers “shop the look.” This feature uses consumers’ shopping history to present them with items and outfits that match...

Etsy Launches AI-Powered Shopping Tool for Selecting Gifts

January 24, 2024
Etsy has launched a hub that uses artificial intelligence (AI) and human curation to help shoppers find gifts for any occasion. The new Gift Mode is interactive and helps shoppers...

Etsy Cuts 11% of Workforce as Sales Remain ‘Essentially Flat’

December 13, 2023
Etsy is laying off 225 employees — about 11% of its workforce — and restructuring its executive team. The move is meant to help the company focus on its most...