Old Navy news and trends

Gap Embraces AI, Shifts Focus to ‘Continuous Improvement Through Innovation’

March 06, 2025
Ross, TJX and Gap Pivot as Consumer Spending Shift Poses Challenges
Retail // November 26, 2024

As consumers remain cautious with their spending amid ongoing economic pressures, leading retail companies encountered a mixed landscape in the third quarter. Ross Stores, TJX Companies and Gap reported varying results, with some challenges tied to shifting consumer behaviors and signs of resilience in the off-price...

Gap’s ‘Brand Reinvigoration’ Focus Turns to In-Store and Online Experiences
Earnings // November 22, 2024

Gap Inc. is refining both its digital and in-store channels as it works to reinvigorate its apparel brands. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Gap’s Brand Turnaround in Motion as Lululemon Hits New Highs in Global Sales
Earnings // August 30, 2024

As the retail sector faces a complex mix of opportunities and challenges, Gap and Lululemon are charting distinct courses in their recent earnings reports. While Gap focuses on revitalizing its core brands during ongoing operational hurdles, Lululemon is capitalizing on international growth and stellar performance...

Gap’s Promising Turnaround Efforts Suggest Blueprint for Legacy Apparel Retailers
Retail // July 02, 2024

Gap, a once-dominant force in American retail that has faced challenges in recent years, is undergoing a years-long effort to reclaim its position in a highly competitive market — a journey that serves as an indicator for how legacy apparel brands can hold their own...

Quick Reads
Gap Embraces AI, Shifts Focus to ‘Continuous Improvement Through Innovation’

March 06, 2025
After a year spent “fixing the fundamentals,” Gap Inc. is transitioning its focus in 2025 to “continuous improvement through innovation,” Gap President and CEO Richard Dickson said Thursday (March 6). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. […]

Gap’s ‘Brand Reinvigoration’ Focus Turns to In-Store and Online Experiences

November 22, 2024
Gap Inc. is refining both its digital and in-store channels as it works to reinvigorate its apparel brands. Get the Full Story Complete the form to unlock this article and...

Retailer AI Chatbots Accused of Illegal Wiretapping

December 03, 2023
There’s a new legal question about artificial intelligence (AI) at the center of a recent federal lawsuit. Get the Full Story Complete the form to unlock this article and enjoy...

Gap Partners With Optoro to Improve Returns Experience 

March 28, 2023
As merchants begin to clamp down on returns, more brands are revisiting how they handle this inescapable aspect of eCommerce, with Gap the latest to announce it’s trying a new...