Retail/page/4 news and trends

Macy’s AI Chatbot Quadruples Customer Spending

March 26, 2026
Retailers Say Protracted Iran War Will Drive Up Prices
Retail // March 26, 2026

Retailers are cautioning that a lengthy war in Iran could mean higher prices in stores. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Amazon and Walmart Move the Retail War Past the Buy Button
Retail // March 26, 2026

The traditional eCommerce funnel ended at checkout. Once a consumer clicked “buy,” the retailer’s job was to deliver the product quickly and accurately. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

OpenAI Enhances Product Discovery With Visual Shopping
eCommerce // March 24, 2026

OpenAI has added new features that it said will enhance the experience of shopping within ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Dollar General Names Grocery Industry Vet Jerry Fleeman as CEO
Personnel // March 24, 2026

Dollar General has chosen 35-year grocery industry veteran Jerry Fleeman as its new CEO. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Interviews & Exclusives
Amazon and Walmart Move the Retail War Past the Buy Button

March 26, 2026
The traditional eCommerce funnel ended at checkout. Once a consumer clicked “buy,” the retailer’s job was to deliver the product quickly and accurately. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. […]

Tokenization Powers Invisible Checkout in Agentic Commerce

March 20, 2026
Tokenization is evolving into a structural layer that allows commerce to proceed without a visible checkout. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Walmart Draws a Line Between Smart Markdowns and Dynamic Pricing

March 19, 2026
Retailers today are operating under intense margin pressure from multiple directions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Budget Pressure Is Changing What ‘Worth It’ Means to Gen Z

March 19, 2026
Financial stress is pushing more consumers toward digital wallets, and the shift may say less about tech adoption than about how shoppers are trying to stay organized when every dollar...

Quick Reads
Macy’s AI Chatbot Quadruples Customer Spending

March 26, 2026
An artificial intelligence (AI)-powered shopping assistant that was launched by Macy’s on Monday (March 23) has most often been used by customers to suggest products for completing an outfit and to see what items might look like on the customer, Bloomberg reported Thursday (March 26). Get the Full Story Complete the form to unlock this article and […]

Retailers Say Protracted Iran War Will Drive Up Prices

March 26, 2026
Retailers are cautioning that a lengthy war in Iran could mean higher prices in stores. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

OpenAI Enhances Product Discovery With Visual Shopping

March 24, 2026
OpenAI has added new features that it said will enhance the experience of shopping within ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Dollar General Names Grocery Industry Vet Jerry Fleeman as CEO

March 24, 2026
Dollar General has chosen 35-year grocery industry veteran Jerry Fleeman as its new CEO. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...