Shopping Agents news and trends

SAP Product Chief Says Data Foundations, Not Storefronts, Now Define Retail Success
artificial intelligence // January 12, 2026

Watch more: Monday Conversation with SAP CX’s Balaji Balasubramanian Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

AI Startup’s Digital Storefronts Prepare Brands for AI Searches, Agentic Economy
artificial intelligence // June 02, 2025

As consumers increasingly shop for goods using artificial intelligence (AI) chatbots — and as AI agents are being developed to autonomously pay at checkout — traditional brand websites must adapt or risk being invisible in this new internet. Get the Full Story Complete the form...

Interviews & Exclusives
Microsoft Turns Retail Into an AI Agent Test Bed

January 13, 2026
With CES wrapping last week and the National Retail Federation event kicking off Monday (Jan. 12) there’s been a renewed focus on The Prompt Economy’s intersection with retail. If there’s a theme to recent announcements in this area it’s about workflows and the workforce. Get the Full Story Complete the form to unlock this article […]

SAP Product Chief Says Data Foundations, Not Storefronts, Now Define Retail Success

January 12, 2026
Watch more: Monday Conversation with SAP CX’s Balaji Balasubramanian Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...