Watch more: The Digital Shift With Operation Shamrock’s Erin West The morning before she spoke with PYMNTS CEO Karen Webster, Erin West took a call from a man in Arizona who had lost $4.5 million to an investment scam. He’d done everything a victim is...
Watch more: Monday Conversation With Affirm’s Libor Michalek Picture someone who had a bad year. A few bills went unpaid, and their credit score took the hit. Then things turned around. Every payment since has been on time. The score hasn’t caught up. Now picture...
Watch more: The Agentic Experience With Mastercard’s Sherri Haymond AI can find the shoes, compare prices and locate a merchant with the right size. The harder part begins when the consumer tells it, “Go buy them for me.” At that point, agents have authority to...
Watch more: Monday Conversation With SoFi’s Kathleen Pierce-Gilmore Former Visa executive Kathleen Pierce-Gilmore is three months into her new role as president of SoFi Technology Solutions. The premise guiding her strategy is that banks, credit unions and software platforms each know their customers in different...
September 28, 2026
Watch more: The Digital Shift With Operation Shamrock’s Erin West The morning before she spoke with PYMNTS CEO Karen Webster, Erin West took a call from a man in Arizona who had lost $4.5 million to an investment scam. He’d done everything a victim is told to do. He reported it to local police, to […]
September 21, 2026
Watch more: Monday Conversation With Affirm’s Libor Michalek Picture someone who had a bad year. A few bills went unpaid, and their credit score took the hit. Then things turned...
August 31, 2026
Watch more: Monday Conversation With SoFi’s Kathleen Pierce-Gilmore Former Visa executive Kathleen Pierce-Gilmore is three months into her new role as president of SoFi Technology Solutions. The premise guiding her...
August 24, 2026
Watch more: Monday Conversation With WorkWhile’s Simon Khalaf For a worker paid by the shift, $200 arriving tomorrow can outweigh an annual income figure that looks healthy on paper. That’s...
