Travel news and trends

AI Cuts Booking Holdings Customer Service Costs 10% as Volumes Rise
Earnings // February 18, 2026

Generative artificial intelligence enabled Booking Holdings to reduce its customer service costs year over year, even as the company handled 10% more bookings, Booking Holdings Chief Financial Officer Ewout Steenbergen said Wednesday (Feb. 18). Get the Full Story Complete the form to unlock this article...

Airbnb Expands Pay Later Program to Properties Worldwide
BNPL // February 17, 2026

Airbnb is expanding its “Reserve Now, Pay Later” program to properties around the globe. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Expedia Embraces Agentic Commerce to Fight Platform Disruption
Travel Payments // February 12, 2026

Expedia Group is responding to the rise of artificial intelligence assistants and agentic commerce both by embracing them and by providing services that draw travelers directly to its own platforms, executives said Thursday (Feb. 12) during the company’s quarter earnings call. Get the Full Story...

PayPal Teams With Sabre and Mindtrip on Agentic AI Travel
Artificial Intelligence // February 12, 2026

PayPal is launching an artificial intelligence-focused partnership with tech firms Sabre and Mindtrip, according to a Thursday (Feb. 12) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Interviews & Exclusives
High Earners Make Card Installments a Pay-Later Power Tool

January 14, 2026
Pay later is no longer a niche solution for cash-strapped consumers, as high earners increasingly use credit card installment plans to manage spending with precision and control. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our […]

Vrbo Pushes Up the Hotel App Rankings as Discounts Drive Fall Bookings

November 17, 2025
Sometimes you don’t need a ride to travel. That’s a good lesson to remember as Thanksgiving and the holidays scatter American consumers to highways and airports for their annual visits....

Disruption Pushes Business Travel to Reinvent Itself

November 10, 2025
For business travel, disruption has become a default setting. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Southwest and Galileo Bring Rewards to Debit’s Doorstep

November 06, 2025
Watch more: Galileo’s Co-Branded Debit Card With Southwest Airlines Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Quick Reads
AI Cuts Booking Holdings Customer Service Costs 10% as Volumes Rise

February 18, 2026
Generative artificial intelligence enabled Booking Holdings to reduce its customer service costs year over year, even as the company handled 10% more bookings, Booking Holdings Chief Financial Officer Ewout Steenbergen said Wednesday (Feb. 18). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — […]

Airbnb Expands Pay Later Program to Properties Worldwide

February 17, 2026
Airbnb is expanding its “Reserve Now, Pay Later” program to properties around the globe. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Expedia Embraces Agentic Commerce to Fight Platform Disruption

February 12, 2026
Expedia Group is responding to the rise of artificial intelligence assistants and agentic commerce both by embracing them and by providing services that draw travelers directly to its own platforms,...

PayPal Teams With Sabre and Mindtrip on Agentic AI Travel

February 12, 2026
PayPal is launching an artificial intelligence-focused partnership with tech firms Sabre and Mindtrip, according to a Thursday (Feb. 12) press release. Get the Full Story Complete the form to unlock...