United Airlines news and trends

As Storm Grounds Flights, Airlines Turn to AI to Handle Disruptions Better
artificial intelligence // January 26, 2026

When winter storm Fern swept across the United States this past weekend, it forced the cancellation of more than 11,400 flights, marking the largest single-day disruption since the pandemic and affecting major hubs from the Northeast to the South. Airports including LaGuardia, JFK, Philadelphia and...

United Airlines Distinguishes Between Loyalty, Rewards Programs
Loyalty & Rewards // January 21, 2026

United Airlines grew its loyalty revenue by promoting loyalty rather than rewards, an executive said Wednesday (Jan. 21) during the company’s fourth quarter earnings call. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

United Airlines Integrates Lyft Into Loyalty Program
Loyalty & Rewards // November 05, 2025

United Airlines has integrated Lyft into its loyalty program, and the companies have begun rolling out new ways for travelers to earn and use their rewards. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

United Airlines’ New Card Capitalizes on Debit Rewards Trend
Loyalty & Rewards // November 04, 2025

The battle for travel loyalty is has already made a sizeable and comfortable home in customers’ wallets. From co-branded luxury credit cards with annual fees that boast a comma, to entry-level flexible offerings, there’s something for everyone when it comes to earning airline points while...

Interviews & Exclusives
United Airlines Taps Tech Investments, Strategic Capacity Cuts to Weather Expected Travel Turbulence

April 16, 2025
Sometimes good things can come at surprising times. That was the case for United Airlines, which on Wednesday’s (April 16) first quarter 2025 earnings call posted its best first-quarter results in five years. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no […]

How Fortune 100 Companies Are Already Using GenAI to Reshape the Business

March 13, 2025
C-suite leaders from three of the nation’s largest companies — United Airlines, Target and AT&T — said they are actively deploying generative artificial intelligence (GenAI) even with its imperfections because they...

Travelers Increasingly Trust Their Travel to AI Assistants

January 07, 2025
Generative AI is making its mark in various industries, particularly in the travel and hospitality sectors, where it is increasing customer engagement, improving operational efficiencies and providing personalized experiences. Get...

Flying The Prepaid Skies

May 26, 2017
Not everyone wants to use credit cards to grab miles in the sky while debt accrues on the ground. Netspend and United Airlines are linking to offer a prepaid card,...

Quick Reads
Airlines See Increasing Income From Card Loyalty Programs

March 15, 2026
Airlines are reportedly seeing a greater share of revenue from co-branded credit cards. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]

United Airlines Distinguishes Between Loyalty, Rewards Programs

January 21, 2026
United Airlines grew its loyalty revenue by promoting loyalty rather than rewards, an executive said Wednesday (Jan. 21) during the company’s fourth quarter earnings call. Get the Full Story Complete...

United Airlines Integrates Lyft Into Loyalty Program

November 05, 2025
United Airlines has integrated Lyft into its loyalty program, and the companies have begun rolling out new ways for travelers to earn and use their rewards. Get the Full Story...

JetBlue and United Link Loyalty Programs Under ‘Blue Sky’ Banner

May 29, 2025
Airlines JetBlue and United have teamed to merge aspects of each other’s loyalty programs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...