Digital payment solutions provider iWallet is adding voice artificial intelligence technology to its payments offering. The new technology comes as many consumers are using voice technology each day, according to a Monday (Dec. 30) press release. “However, the payments industry has lagged behind, relying on...
SoundHound AI acquired enterprise artificial intelligence company Amelia, saying the move will expand its conversational AI capabilities to new verticals and hundreds of enterprise brands. The combined company will offer AI-powered customer service support to a range of businesses, as it already serves nearly 200...
India is using artificial intelligence (AI) to expand digital payments to rural areas. As the Financial Times (FT) noted in a report Saturday (Aug. 19), while India’s Universal Payments Interface (UPI) is now used by around 350 million, it has had trouble breaking into the country’s more...
Nacha’s Payments Innovation Alliance has made a legal and risk-mitigation resource guide for financial institutions that want to add voice payments capabilities, a press release said. This will let companies can safely implement voice payments with smart devices like Amazon Echo and Google Nest. The...
November 23, 2021
“Alexa, bring banks customers.” Only five years ago — what seems like a pre-pandemic lifetime — PYMNTS hosted its Alexa Challenge. The event was geared toward bringing teams of developers to reimagine how the virtual assistant could make commerce, and banking, a bit easier. Read here: ‘Alexa, Who Won The 2016 PYMNTS/Alexa Challenge?’ Fast forward […]
August 17, 2020
Is it a Buick or an Alexa? That’s the question a new Buick commercial poses as it shows a couple out on the town, debating whether they’re riding in a...
March 26, 2018
Semafone has Three Little Words for customers – and no, they aren’t “I love you,” although the company certainly hopes they’ll inspire that feeling. For the 2018 PYMNTS.com Voice Challenge...
May 23, 2025
Shoppers tired of doing online research on products they’re interested in buying could soon just listen to a robust CliffsNotes-type summary. Amazon started testing short-form audio product summaries, featuring artificial intelligence-powered shopping experts talking about a product’s key features, Amazon Vice President of Search and Conversational Shopping Rajiv Mehta wrote in a Wednesday (May 21) […]
December 30, 2024
Digital payment solutions provider iWallet is adding voice artificial intelligence technology to its payments offering. The new technology comes as many consumers are using voice technology each day, according to...
August 08, 2024
SoundHound AI acquired enterprise artificial intelligence company Amelia, saying the move will expand its conversational AI capabilities to new verticals and hundreds of enterprise brands. The combined company will offer...
August 20, 2023
India is using artificial intelligence (AI) to expand digital payments to rural areas. As the Financial Times (FT) noted in a report Saturday (Aug. 19), while India’s Universal Payments Interface (UPI) is...