One of the UK’s fastest growing companies, Leeds-based Pharmacy2U, has seen its transaction volumes rise considerably, and it expects the trend to continue as online orders grow. So it needed a business-management software system to could accommodate a lot of activity and the nuances of prescription management.
One of the UK’s fastest growing companies, Leeds-based Pharmacy2U, has seen its transaction volumes rise considerably, and it expects the trend to continue as online orders grow. So it needed a business-management software system to could accommodate a lot of activity and the nuances of prescription management.
“We have extremely high volumes of transactions coming through our website, so it’s essential that we reconcile these to our website back office and also to the cash receipts,” Scott Fawcett, the company’s finance director, noted in a statement.
To meet its technology needs, Pharmacy2U, which helped develop the new National Health Service Electronic Prescription Service that gives patients the option to have their prescriptions sent to a pharmacy of their choice, chose the Sage ERP X3 enterprise resource planning system, which Sage business partner Datel helped implement.
“In our business, the majority of orders come through our website, and we’re expecting to experience exponential growth in online orders,” Fawcett said in the announcement of the Sage implementation. “To capitalize on this opportunity by efficiently fulfilling demand, we need a system that integrates seamlessly with our customer database and our website back-office.”
Thus far, two of the three phases of the rollout are complete. Sage ERP X3 makes the reconciliation process more efficient. Another key benefit is that the system allows the company to manage its stock closely, Fawcett said.
“This frees up working capital at a time when we are experiencing significant growth. As finance director, I can also have confidence in the financial information that I’m presenting–I can trust the numbers,” Fawcett said. “Also, the level of tailoring of the system allows me to access a whole raft of management information very quickly.”
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