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  • Inside Healthcare’s AI Playbook for Claims Denials

    Monday 2nd February - 10:00 amInside Healthcare’s AI Playbook for Claims Denials
    Medical providers are increasingly turning to artificial intelligence to address claims denials, one of the most persistent and costly problems in healthcare in the United States. Denials delay reimbursement, force staff ...
  • Walmart Bets on Healthcare as Amazon Swings Hard at Grocery

    Thursday 29th January - 2:20 pmWalmart Bets on Healthcare as Amazon Swings Hard at Grocery
    Amazon and Walmart are battling on two of the largest, most habitual spending categories in the U.S. economy: grocery and healthcare. The two largest retailers in the U.S. are rethinking the ...
  • Boomers Have More Patience Than Gen Z With Healthcare Payments Frictions

    Thursday 29th January - 4:00 amBoomers Have More Patience Than Gen Z With Healthcare Payments Frictions
    Digital healthcare is expanding fast, but the people most eager for it are also the ones most likely to get stuck when it’s time to pay. The PYMNTS Intelligence report “Clicks, ...
  • Tandem Technology to Raise $100 Million for Prescription Automation

    Monday 26th January - 1:45 pmTandem Technology to Raise $100 Million for Prescription Automation
    HealthTech startup Tandem Technology achieved a valuation of $1 billion, Bloomberg News reported Monday (Jan. 26). The company, which aims to use artificial intelligence to ease the process of writing and ...
  • Federal Healthcare Agencies Prepare for Agentic AI

    Friday 23rd January - 7:06 pmFederal Healthcare Agencies Prepare for Agentic AI
    The U.S. Department of Health and Human Services’ Advanced Research Projects Agency for Health (ARPA-H) is seeking proposals for a multiyear initiative to spur the development and approval of agentic ...
  • Medical Schools Use AI Patients to Help With Clinical Training

    Thursday 22nd January - 4:51 pmMedical Schools Use AI Patients to Help With Clinical Training
    Medical schools and teaching hospitals in the U.K. and U.S. are increasingly using artificial intelligence (AI)-generated patients to train future doctors. The move trains students in communication, diagnosis and clinical reasoning, ...
  • Amazon Broadens AI Reach as Walmart Refocuses Its Retail Engine

    Thursday 22nd January - 1:55 pmAmazon Broadens AI Reach as Walmart Refocuses Its Retail Engine
    The modern storefront is no longer a place; it’s a moment. Major retail leaders haven’t waited for shoppers to come knocking on their brick-and-mortar doors for over a decade, and ...
  • Walmart Health Research Institute to Host Clinical Trials at 4 New Sites

    Thursday 22nd January - 12:32 pmWalmart Health Research Institute to Host Clinical Trials at 4 New Sites
    The Walmart Health Research Institute (WHRI) plans to open four research sites this spring, saying they will make it easier for people to participate in clinical trials. WHRI will launch the research sites ...
  • Amazon Adds AI Assistant to One Medical App

    Wednesday 21st January - 3:06 pmAmazon Adds AI Assistant to One Medical App
    Amazon has launched an artificial intelligence (AI) assistant for its One Medical app. The agentic AI tool, announced Wednesday (Jan. 21), is designed to help with things like answering health questions, ...
  • OpenEvidence Raises $250 Million for Medical Insights AI Platform

    Wednesday 21st January - 1:20 pmOpenEvidence Raises $250 Million for Medical Insights AI Platform
    Medical-focused artificial intelligence (AI) startup OpenEvidence has reportedly raised $250 million in new funding. The round values the company—dubbed the “ChatGPT for doctors”—at $12 billion, company officials told CNBC Wednesday (Jan. ...
  • 44% of Consumers Hit a Wall When Paying Medical Bills

    Thursday 15th January - 4:00 am44% of Consumers Hit a Wall When Paying Medical Bills
    Healthcare’s digital transformation is no longer defined by whether patients will use virtual tools, but by how well the rest of the system keeps up when the visit ends and ...
  • How Healthcare Innovation Starts With Regulation and Ends With Integration

    Tuesday 13th January - 5:06 pmHow Healthcare Innovation Starts With Regulation and Ends With Integration
    Innovation in U.S. healthcare is often narrated as a story of disruption. Think: bold startups, cutting-edge artificial intelligence (AI) and innovative technology. But that narrative, while appealing, obscures a more accurate ...
  • Longevity Rewrites the Economics of Inheritance

    Tuesday 13th January - 4:03 amLongevity Rewrites the Economics of Inheritance
    AI-driven longevity is redefining aging, with longer, healthier lives fueling more spending later in life. The result: inheritance happens later and looks very different.
  • OpenAI and Anthropic Take Different Paths to Own Healthcare’s AI Stack

    Monday 12th January - 5:45 pmOpenAI and Anthropic Take Different Paths to Own Healthcare’s AI Stack
    The artificial intelligence (AI) race has moved from the laboratory to the clinic, marking a pivotal shift in how the digital economy’s most valuable data — health information — is ...
  • Anthropic Increases Healthcare Focus With New Claude Program

    Monday 12th January - 2:03 pmAnthropic Increases Healthcare Focus With New Claude Program
    Anthropic has introduced a series of healthcare-focused integrations for its Claude AI model. The artificial intelligence (AI) startup’s “Claude for Healthcare” program, announced Sunday (Jan. 11), is a set of tools ...
  • Fiserv and Synchrony Team on Patient Financing

    Monday 12th January - 1:20 pmFiserv and Synchrony Team on Patient Financing
    Health and wellness providers who use Clover devices can now offer their patients CareCredit’s patient financing solution. The offering is enabled by an expanded integration of CareCredit parent company Synchrony with ...
  • Walmart Launches Digital Destination Focused on Health and Wellness

    Thursday 8th January - 7:08 pmWalmart Launches Digital Destination Focused on Health and Wellness
    Walmart has launched a digital destination designed to help customers access health and wellness services and products. The new Better Care Services offers access to third-party providers for urgent care and ...
  • Utah Tests Allowing AI to OK Prescription Refills Without Physician Signoff

    Wednesday 7th January - 7:07 pmUtah Tests Allowing AI to OK Prescription Refills Without Physician Signoff
    Utah has launched a regulatory pilot program that allows an artificial intelligence (AI) system to renew certain routine prescriptions without a physician actively approving each refill, marking one of the ...
  • OpenAI Begins Rollout of Health and Wellness-Focused Version of ChatGPT

    Wednesday 7th January - 6:35 pmOpenAI Begins Rollout of Health and Wellness-Focused Version of ChatGPT
    OpenAI has announced a dedicated experience in ChatGPT that is designed to help people understand and manage their health and wellness. The new ChatGPT Health is being made available to a ...
  • OpenAI Says AI Is Now Informal Front Door to Healthcare

    Tuesday 6th January - 10:02 pmOpenAI Says AI Is Now Informal Front Door to Healthcare
    Artificial intelligence (AI) has quietly become one of the most widely used entry points into the healthcare system. According to OpenAI’s January 2026 report, “AI as a Healthcare Ally,” more ...
  • 27% of Health Systems Turn to AI to Ease Workload

    Monday 5th January - 1:00 pm27% of Health Systems Turn to AI to Ease Workload
    America’s major hospital systems are becoming a testing ground for widespread artificial intelligence (AI) adoption. That’s according to a report Monday (Jan. 5) by the Wall Street Journal (WSJ), which notes ...
  • PYMNTS’ 2025 Healthcare Coverage Followed the Money and the Friction

    Thursday 1st January - 4:03 amPYMNTS’ 2025 Healthcare Coverage Followed the Money and the Friction
    Healthcare is not typically filed under “payments innovation.” But across 2025, PYMNTS’ reporting treated the sector less like a purely clinical domain and more like a sprawling, regulated marketplace where the ...
  • Healthcare Costs Force One in Four Gen Z to Skip Care

    Friday 26th December - 4:00 amHealthcare Costs Force One in Four Gen Z to Skip Care
    For younger Americans, healthcare spending is becoming less about treating illness and more about managing financial risk at a stage of life when cash flow is thin and costs are ...
  • How AI Is Rewriting the Healthcare Playbook

    Friday 19th December - 5:57 pmHow AI Is Rewriting the Healthcare Playbook
    Health systems are turning to artificial intelligence as rising complexity and labor pressures demand faster, more reliable decisions. They use AI to predict hospital operations, scale intelligence across networks and personalize ...
  • What Manufacturing, Healthcare and Tech CFOs Have in Common

    Thursday 18th December - 4:00 amWhat Manufacturing, Healthcare and Tech CFOs Have in Common
    When one thinks of fast payments, manufacturing isn’t the first sector to come to mind. It’s the same for simple payments and healthcare; or not meeting their customers’ needs and ...
  • Healthcare AI Shifts Focus From Diagnosis to Workflow

    Friday 5th December - 9:00 amHealthcare AI Shifts Focus From Diagnosis to Workflow
    The promise of artificial intelligence (AI) in healthcare has long centered on the vision of an autonomous diagnostic engine, a machine that sees disease where human eyes fail. Yet, the ...
  • Luma Bets on AI Sending Pen-and-Paper Healthcare to the Recycling Bin

    Tuesday 25th November - 4:03 amLuma Bets on AI Sending Pen-and-Paper Healthcare to the Recycling Bin
    Watch more: Need to Know: Luma’s Aditya Bansod For all the futuristic rhetoric surrounding healthcare innovation, the reality for most Americans remains largely analog. Appointment reminders still come by phone. Insurance authorizations ...
  • $828 Million in Healthcare Savings Points to Low-Code Adoption

    Tuesday 25th November - 4:00 am$828 Million in Healthcare Savings Points to Low-Code Adoption
    Software platforms serving education, healthcare and field services are adopting embedded payments at a pace that signals a shift in how these industries want to transact. The new angle in PYMNTS ...
  • CharmHealth Adds AI-Driven Automation and Integrated Payment Solutions to Medical Billing Platform

    Thursday 20th November - 2:51 pmCharmHealth Adds AI-Driven Automation and Integrated Payment Solutions to Medical Billing Platform
    CharmHealth added artificial intelligence-driven automation and integrated payment solutions to its medical billing platform, CharmBillerPro. The additions are part of a complete redesign of the platform, which aims to help medical ...
  • Voio Raises $8.6 Million to Bring AI to Radiology

    Thursday 20th November - 2:39 pmVoio Raises $8.6 Million to Bring AI to Radiology
    Healthcare-focused AI lab Voio has emerged from stealth $8.6 million in seed funding. The company announced the funding Thursday (Nov. 20), saying its initial focus is on constructing a “unified reading ...
  • AI Health Startup Function Raises $298 Million

    Thursday 20th November - 1:30 pmAI Health Startup Function Raises $298 Million
    Function Health, a startup focused on AI-centered health testing, has raised $298 million. “Function is redefining preventive healthcare by making comprehensive health insights accessible to everyone,” Redpoint Ventures, which led the ...
  • 21% of Consumers Turn to Remote Urgent Care

    Wednesday 19th November - 4:00 am21% of Consumers Turn to Remote Urgent Care
    A surge in remote medical visits and health-tracking tools is reshaping how Americans navigate the healthcare system, yet the most striking finding in new research is not about telehealth adoption. ...
  • Amex Sees Healthcare’s Payment Pain as Its Next Frontier

    Thursday 13th November - 4:01 amAmex Sees Healthcare’s Payment Pain as Its Next Frontier
    For much of its history, healthcare has presented a unique contrast in digital progress. While the sector leads in medical technology, healthcare billing and payments have frequently been slower to ...
  • Small Business Owners Facing 114% Spike in Health Costs

    Tuesday 11th November - 2:24 pmSmall Business Owners Facing 114% Spike in Health Costs
    For small business owners, the Affordable Care Act (ACA) is about to become less affordable. As Bloomberg News reported Tuesday (Nov. 11), small business owners and their employees, as well as ...
  • Fireworks, Metropolis and Hippocratic AI Lead Funding Rounds

    Monday 10th November - 7:03 pmFireworks, Metropolis and Hippocratic AI Lead Funding Rounds
    Artificial intelligence (AI) startups raised billions in new funding this week, with investors allocating capital to companies embedding intelligence into core business operations across enterprise infrastructure, healthcare and payments. Enterprise AI ...
  • Multimodal AI Takes Shape for Next-Generation Cancer Research

    Monday 10th November - 10:00 amMultimodal AI Takes Shape for Next-Generation Cancer Research
    For decades, oncologists have worked with fragmented information. Imaging tests, biopsy results and clinical records often sit in separate databases, making it difficult to see how one piece of data ...
  • Google Exec Sees New Era of Growth for AI and Healthcare

    Wednesday 29th October - 3:33 pmGoogle Exec Sees New Era of Growth for AI and Healthcare
    Healthcare organizations are moving from pilot projects to enterprise-scale deployment of artificial intelligence as hospitals automate high-volume workflows and expand digital capacity. Along with that expansion comes the possibility of improved ...
  • Weight-Loss Drug Zepbound Gets Walmart D2C Pricing, In-Store Pickup

    Wednesday 29th October - 10:55 amWeight-Loss Drug Zepbound Gets Walmart D2C Pricing, In-Store Pickup
    Consumers will soon be able to pick up single-dose vials of the weight loss drug Zepbound at Walmart pharmacies and pay the same price they would pay through the manufacturer’s ...
  • Hanscom Federal Turns Banking Into a Game to Win Gen Z Business

    Wednesday 29th October - 4:00 amHanscom Federal Turns Banking Into a Game to Win Gen Z Business
    Consumers have grown used to managing nearly every aspect of their financial lives on their phones, but convenience alone is no longer enough. Many now expect digital banking to help them ...
  • UnitedHealth Revenue Rises 12% Amid AI Investments

    Tuesday 28th October - 3:52 pmUnitedHealth Revenue Rises 12% Amid AI Investments
    UnitedHealth Group says tech investments are key to its ongoing turnaround strategy. The insurer announced quarterly earnings Tuesday (Oct. 28) showing consolidated revenues of $113.2 billion, a 12% increase year over ...
  • Hospital Group Says UnitedHealth AI System Reduces Claims Denials

    Tuesday 21st October - 10:48 amHospital Group Says UnitedHealth AI System Reduces Claims Denials
    An artificial intelligence system from UnitedHealth Group has reportedly sped up prior authorization requests and reduced medical claims denials “meaningfully” during testing at Minneapolis-based hospital system Allina Health. The Optum Real ...
  • AI’s Real ROI Test: Earning Trust

    Tuesday 21st October - 9:00 amAI’s Real ROI Test: Earning Trust
    Every major shift in technology reshapes the foundations of trust. The rise of autonomous artificial intelligence (AI) systems is doing so at unprecedented scale, transferring decision-making from people to algorithms. ...
  • Regions Bank Rolls Out Healthcare-Focused Treasury Management Tools

    Monday 20th October - 2:22 pmRegions Bank Rolls Out Healthcare-Focused Treasury Management Tools
    Regions Bank has introduced treasury management services designed for clients in the healthcare sector. The new services, announced Monday (Oct. 20), are designed to help those clients automate, streamline and manage ...
  • Google Uses Gemma AI Model to Identify Potential New Cancer Therapies

    Thursday 16th October - 1:50 pmGoogle Uses Gemma AI Model to Identify Potential New Cancer Therapies
    Google said its open-source Gemma AI model helped scientists identify a potential new biological pathway for cancer therapy, according to a release by Google. The company said the finding demonstrates ...
  • Economics Nobel Laureate Backs ‘Competition-Friendly’ Subsidies

    Monday 13th October - 11:10 amEconomics Nobel Laureate Backs ‘Competition-Friendly’ Subsidies
    On the same day Philippe Aghion was named a Nobel laureate for economics Monday (Oct. 13), it’s worth revisiting a playbook he and two co-authors published in PYMNTS’ sister outlet, ...