Let’s face it. The more interconnected the world gets, the more accustomed everyone has become to minimizing human interaction. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
Domino’s, the pizza chain, is gearing up to enable people to place orders via Facebook Messenger. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Would a chatbot by any other name still be as helpful? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...
Investing in chatbots could be the trendiest thing a company can do this month. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...
Another financial service app has launched a chatbot this week. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...
Chatbots — with their artificial intelligence capabilities — were designed to help humans. At least, that’s what many of their developers say they were commissioned to do. But sometimes, maybe they’re too helpful. Get the Full Story Complete the form to unlock this article and...
A 15-minute call may save you 15 percent (or more) on car insurance, but what about answering those questions related to insurance? GEICO has unveiled its virtual assistant named Kate to take care of that, without appearing like a caveman or a gecko. Get the Full Story Complete...
Heading into the new year, most everyone, retailers included, is looking within to enhance our lives and businesses from knowledge already ascertained and move that understanding forward. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
Chatbots have had quite the year. Bots can order a personal pizza, book a flight to anywhere, stir up a cocktail recipe, ship last-minute holiday gifts, memorialize dead relatives and bring back infamous “Friends” characters, register voters to vote or get a new driver’s license and help...