Consumer Insights

Consumer Insights
Fed Finds 4% Increase in Consumers Revolving Card Balances
December 05, 2025

Overall consumer credit growth slowed in October, but the headline number masks a trend: households are shifting toward revolving credit as they manage day-to-day liquidity and holiday spending. Total consumer credit rose at a seasonally adjusted annual rate of 2.2% in October, down slightly from...

Consumer Insights
Cyber Monday Spending Forecast to Climb 6% With AI’s Help
December 01, 2025

American consumers are projected to spend $14.2 billion for Cyber Monday. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Consumer Insights
Consumers Lean on Installments to Manage Black Friday
December 01, 2025

Consumers approached Black Friday with a clear priority: stick to a budget while finding ways to stretch purchasing power. The PYMNTS Black Friday 2025 report shows that even with 151 million shoppers turning out, down 7% from last year, the headline stability in spending masked...

Consumer Insights
Black Friday Sales Tick Up Amid ‘Uncertain Environment’
November 30, 2025

American consumers upped their spending slightly during Black Friday amid an uncertain economic landscape. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Consumer Insights
Legacy Identity Systems Push Billions Out the Back Door
November 28, 2025

Identity makes the world of commerce and payments go ‘round. But its fundamental role in driving modern customer experiences and defending against fraud can often fade to the background. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Consumer Insights
Fed’s Beige Book Flags Consumer Spending Slide
November 26, 2025

The Federal Reserve’s final Beige Book of the year points to a noticeable cooling in sentiment as businesses and consumers end 2025 on more cautious footing. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Consumer Insights
Retailers Lean on Digital as Cost Pressures Rewrite Q3
November 26, 2025

The latest earnings from Kohl’s, Burlington Stores and Dick’s Sporting Goods, all released Tuesday (Nov. 25), show a consumer who is still spending but doing so in tighter, more income-constrained ways. Management across all three retailers described households stretching paychecks, delaying seasonal purchases and focusing...

Consumer Insights
US Consumers Cautious but Still ‘Fundamentally Strong’
November 23, 2025

American consumer spending is still going strong, at least at some retailers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Consumer Insights
Paycheck-to-Paycheck Strain Sharpens Retail and QSR Spending Gap
November 21, 2025

Earnings season is offering one of the clearest pictures yet of a consumer base moving in two directions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...