Consumer Insights

Consumer Insights
Black Friday Sales Tick Up Amid ‘Uncertain Environment’
November 30, 2025

American consumers upped their spending slightly during Black Friday amid an uncertain economic landscape. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Consumer Insights
Legacy Identity Systems Push Billions Out the Back Door
November 28, 2025

Identity makes the world of commerce and payments go ‘round. But its fundamental role in driving modern customer experiences and defending against fraud can often fade to the background. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Consumer Insights
Fed’s Beige Book Flags Consumer Spending Slide
November 26, 2025

The Federal Reserve’s final Beige Book of the year points to a noticeable cooling in sentiment as businesses and consumers end 2025 on more cautious footing. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Consumer Insights
Retailers Lean on Digital as Cost Pressures Rewrite Q3
November 26, 2025

The latest earnings from Kohl’s, Burlington Stores and Dick’s Sporting Goods, all released Tuesday (Nov. 25), show a consumer who is still spending but doing so in tighter, more income-constrained ways. Management across all three retailers described households stretching paychecks, delaying seasonal purchases and focusing...

Consumer Insights
US Consumers Cautious but Still ‘Fundamentally Strong’
November 23, 2025

American consumer spending is still going strong, at least at some retailers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Consumer Insights
Paycheck-to-Paycheck Strain Sharpens Retail and QSR Spending Gap
November 21, 2025

Earnings season is offering one of the clearest pictures yet of a consumer base moving in two directions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Consumer Insights
Consumers Lose Ground in Holiday Shopping Season Even as Paycheck Stress Briefly Eases
November 20, 2025

As the annual holiday shopping ritual ramps up, consumers’ finances are less robust than they might appear. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Consumer Insights
Labor Economy Workers Remain Resilient Despite Higher Costs
November 12, 2025

PYMNTS Intelligence has documented that the Labor Economy remains central to U.S. growth, acting as a contributor to GDP, job creation and retail demand. The Labor Economy represents 36% of the workforce and 15% of spending. Get the Full Story Complete the form to unlock this...

Consumer Insights
Conference Board: Americans to Spend Less This Holiday Season, Prioritizing Budget and Value
November 11, 2025

Consumers will be approaching holiday gift-giving with more restraint than last year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...