Consumer Insights

Consumer Insights
Half of All Restaurant Customers Opt for More Carryout Than Dining In
March 13, 2023

As consumers rethink restaurant spending amid inflation, diners across income brackets are shifting to pickup. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Consumer Insights
Loyal Consumers Prize Quality More Than Deals
March 10, 2023

Merchants looking to acquire new customers would be well served to prioritize deals and convenience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Consumer Insights
Campbell: Consumers Reluctant to Spend More Than 20 Minutes Cooking
March 08, 2023

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Consumer Insights
When Customer Service Underdelivers, Merchants Risk Consumer Rage
March 07, 2023

There’s a crisis in customer satisfaction, and brands that get it are likely to come out on top. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Consumer Insights
Grocers’ Most Loyal Customers Are Those Who Engage Digitally
March 07, 2023

As grocers look to maintain customer loyalty amid inflation, PYMNTS research reveals digital is key. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Consumer Insights
LendingClub: Decline in Paycheck-to-Paycheck Ranks Is ‘Encouraging’
March 07, 2023

At first glance, there’s reason to be optimistic when viewing the current state of the paycheck-to-paycheck economy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Consumer Insights
70% of Grocery Shoppers Expect Price Increases Throughout the Year
March 06, 2023

Grocery shoppers’ price anxieties remain as they expect another year of inflation, PYMNTS data suggests. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Consumer Insights
Why 50% of US Consumers Don’t Chase Merchant Deals
March 06, 2023

Nearly half of U.S. consumers say they shifted to brands and stores that offered steeper discounts than their usual retail and grocery haunts in the last year. Half of consumers also say that finding a better deal is now the most important criterion for deciding...

Consumer Insights
54% of Grocery Shoppers Say They Won’t Buy Meat Online
March 01, 2023

Consumers may enjoy eCommerce convenience, but PYMNTS research shows most stick to brick-and-mortar for perishables. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...