Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Anthropic Accused of Stealing Thousands of Songs in Music Label Suit
August 30, 2026

The music industry is once again accusing artificial intelligence giant Anthropic of intellectual property theft. Sony Music, Warner Chappell Music and several other labels filed a federal lawsuit Friday (Aug. 28) alleging that the Claude maker improperly used “thousands upon thousands” of their songs to...

Artificial Intelligence
OpenAI Cancels Cursor Partnership Citing Distrust of Elon Musk
August 30, 2026

OpenAI is ending its relationship with Cursor following that company’s acquisition by SpaceX. The artificial intelligence startup announced the change Friday (Aug. 28), saying it was driven by OpenAI’s contentious relationship with SpaceX head Elon Musk. “This decision was incredibly tough, as we care deeply...

Artificial Intelligence
Enterprises Tap the Brakes on Tech Budgets While Demanding AI ROI
August 28, 2026

While spending on artificial intelligence infrastructure is expected to drive a 14.2% increase in global IT spending this year, not all enterprises are raising their spending that much, the Wall Street Journal reported Friday (Aug. 28), citing a forecast by Gartner. Enterprises’ technology budgets are...

Artificial Intelligence
Banks Turn to AI to Stop Overstocking ATMs
August 28, 2026

Cash has not disappeared the way many predicted. Cash accounts for 14% of consumer payments in the United States, more than 80% of consumers used it in the past 30 days, and 90% expect to keep using it, the Federal Reserve said Aug. 4 in...

Artificial Intelligence
Andreessen Horowitz Targets AI Supply Crunch With New $1.1 Billion Hardware Fund
August 28, 2026

Andreessen Horowitz has raised $1.1 billion for a new fund that aims to accelerate the buildout of artificial intelligence infrastructure by investing in founders who are “reinventing AI hardware,” the venture capital firm said in a Friday (Aug. 28) blog post. The Machine Age Fund...

Artificial Intelligence
ChatGPT Now Helps You Pick a Credit Card
August 28, 2026

The place people start looking for a credit card, an insurance quote or a loan is changing, and it’s no longer a bank’s own website. Experian, Synchrony and Klarna are all betting that discovery is shifting into artificial intelligence (AI) conversations they don’t control. Rather...

Artificial Intelligence
Microsoft Puts 25 AI Agents to Work on Supply Chain Costs
August 28, 2026

Microsoft is finding an early business case for artificial intelligence agents in a decidedly unglamorous corner of the enterprise: freight routes, spare parts and demand forecasts. The company deployed more than 25 AI agents and related applications across its supply chain, according to a March...

Artificial Intelligence
SoftBank Seeks $10 Billion Loan to Refinance OpenAI Stake
August 28, 2026

SoftBank Group is seeking a $10 billion loan to help refinance debt used for its investment in OpenAI, Bloomberg reported Friday (Aug. 28), citing unnamed sources. The proceeds of the loan could help repay a $40 billion bridge loan SoftBank secured for its OpenAI investments,...

Artificial Intelligence
NSA Leverages White House Directives to Gain Access to AI
August 27, 2026

The National Security Agency (NSA) wants access to “all” artificial intelligence models, NSA Deputy Director Tim Kosiba said Thursday (Aug. 27), according to a NextGov/FCW report. The NSA is carrying out White House directives on AI, and it is holding talks with leading developers as...