While a majority of shoppers (80%) say they prefer to make purchases in physical stores, this doesn’t mean they’ll automatically be loyal to their local grocery store or pharmacy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
As inflation drives food prices up, grocers that shift the cost too quickly to consumers risk losing their most loosely held customers to competitors, reveal data from PYMNTS’ study “Decoding Customer Affinity: The Customer Loyalty to Merchants Survey 2022.” Get the Full Story Complete the...
When it comes to restaurant loyalty programs, there is a generation divide. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...
American Airlines and the travel and loyalty news website The Points Guy (TPG) are suing each other over access to AAdvantage member rewards data. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Spending app Wedge has debuted a new rewards program, powered by cash back offer platform Cardlytics, according to a Thursday (Jan. 20) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Sixty-eight percent of consumers place orders from a restaurant — not through an aggregator — at least once a month, according to Digital Divide: Minding The Loyalty Gap, a PYMNTS and Paytronix collaboration that surveyed 2,414 U.S. adults who regularly purchase food from restaurants. Get...
Many consumers love dining out, but not all restaurants are able to build the kind of deeper relationships with customers that take their spending to the next level. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
U.S. Bank announced Monday (Jan. 10) that it has added new rewards for its business and consumer credit cards for gas station purchases to help out with electric vehicle (EV) charging. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Loyalty and reward schemes are very popular with United Kingdom customers and McDonald’s is the latest company to cash in on the growing trend. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...