U.S. restaurant chains dealt with slow-growing sales and lower demand among consumers during 2018 — and more pain is expected in the New Year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
It’s a relatively simple prospect: Select food. Order food. Eat and pay for the food (the process depends on the type of restaurant, of course). And then, perhaps, open a few notches on your belt to allow your newly full stomach to expand. (Happy Thanksgiving,...
Some of them provide an easy target for mockery, especially among younger consumers who often see them as offering bland, unhealthy fare. Some can make a pragmatic destination for holidays and gatherings, places with enough menu variety to please nearly everyone — and some of...
A quick look at the latest edition of the PYMNTS Restaurant Readiness Index strongly drives home the point that consumers are, pardon the pun, starving for innovation when it comes to their experiences at their favorite quick-service restaurants (QSRs). By the numbers, 81 percent of surveyed consumers...
To help its Platinum cardholders book tables at restaurants through their phones, including those that have Michelin stars, American Express plans to roll out a reservation service that will be reportedly similar to OpenTable. The offering will arrive in the U.K. this fall before coming...
Food for thought: Quick service isn’t just for fast food. When it comes to the need for speed, transactions done with haste, and conveniently so, are key for food-focused firms of all shapes and sizes, from food trucks to five-star steakhouses. Get the Full Story...
To drive investment in R&D, recruiting and expansion, Toast announced on Tuesday (July 10) that it has raised $115 million in Series D funding. The funding round, which was led by funds and accounts advised by T. Rowe Price Associates, Inc., values the restaurant management...
Olo and Punchh, two of the leading names in mobile order ahead, have joined forces on a new mobile ordering app for the fresh Asian fast-casual franchise Teriyaki Madness. By scrolling the digital menu incorporated by Olo, guests can order bowls and plates through the...
For restaurants, participating in a delivery marketplace can be a double-edged sword. Delivery aggregator apps can drive volume, but they do little for loyalty or brand awareness, and the benefits are not always worth the costs to the business in terms of implementation and fees....
