Subscriptions

Subscriptions
‘Cookie Club’ Sees Strong Subscriber Retention Amid Inflation — but Not Acquisition
August 11, 2023

As direct-to-consumer (D2C) businesses look to woo budget-conscious shoppers with subscription deals, Taylor Chip Cookies’ “Cookie Club” is seeing loyalty remain strong, but reaching new customers is proving to be a challenge. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Subscriptions
The Failed Payments Recovery Missing Link
August 04, 2023

As more of 2023 is in the rearview mirror than in front of us, subscription businesses are having a tough time, according to FlexPay CEO Darryl Hicks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Subscriptions
Payment Problems Create Headaches for Patreon Creators
August 03, 2023

A pair of seemingly unrelated payment issues are bedeviling Patreon creators and their fans. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Subscriptions
DoorDash and Uber Race to Drive Delivery Subscription Usage
August 03, 2023

As restaurant aggregators look to win consumers’ loyalty and gain share from competitors, subscriptions are a key tool, and DoorDash and Uber both are doing everything in their power to drive up usage among members. Get the Full Story Complete the form to unlock this...

Subscriptions
Subscription Merchants See Failed Payments Spike Churn Rates
August 02, 2023

When the subscription industry’s customers experience failed payments, it can directly lead to churn, PYMNTS research reveals, prompting merchants to lose out on hundreds of millions of dollars. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Subscriptions
HelloFresh Launches Dog Food as Consumers Splurge on Pet Meals
August 01, 2023

Consumers may be cutting back on food spending for themselves amid inflation, but few are willing to subject their furry friends to the same sacrifices, and HelloFresh is seizing on this continued demand for premium pet food with its latest launch. Get the Full Story...

Subscriptions
Grubhub Says Subscription Commerce Is Taking Over the Restaurant Industry
July 25, 2023

Grubhub is stepping up its subscription program as membership schemes increasingly supplement or replace points-based rewards programs for restaurant customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Subscriptions
Alcoholic Beverage Subscribers Demand the Option to Switch It Up  
July 21, 2023

Consumers who join alcoholic beverage subscription programs, PYMNTS research reveals, may nonetheless not be ready to commit to receiving their boxes, say, every week. Rather, they want to be able to switch up the frequency based on their needs at that moment. Get the Full...

Subscriptions
TikTok Takes on Spotify With Music Subscription in Brazil and Indonesia
July 13, 2023

TikTok is reportedly making a play for consumers’ music streaming spending with a new subscription platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...