Subscriptions

Subscriptions
Subscription Merchants See Failed Payments Spike Churn Rates
August 02, 2023

When the subscription industry’s customers experience failed payments, it can directly lead to churn, PYMNTS research reveals, prompting merchants to lose out on hundreds of millions of dollars. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Subscriptions
HelloFresh Launches Dog Food as Consumers Splurge on Pet Meals
August 01, 2023

Consumers may be cutting back on food spending for themselves amid inflation, but few are willing to subject their furry friends to the same sacrifices, and HelloFresh is seizing on this continued demand for premium pet food with its latest launch. Get the Full Story...

Subscriptions
Grubhub Says Subscription Commerce Is Taking Over the Restaurant Industry
July 25, 2023

Grubhub is stepping up its subscription program as membership schemes increasingly supplement or replace points-based rewards programs for restaurant customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Subscriptions
Alcoholic Beverage Subscribers Demand the Option to Switch It Up  
July 21, 2023

Consumers who join alcoholic beverage subscription programs, PYMNTS research reveals, may nonetheless not be ready to commit to receiving their boxes, say, every week. Rather, they want to be able to switch up the frequency based on their needs at that moment. Get the Full...

Subscriptions
TikTok Takes on Spotify With Music Subscription in Brazil and Indonesia
July 13, 2023

TikTok is reportedly making a play for consumers’ music streaming spending with a new subscription platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Subscriptions
Study: 70% of Subscription Firms Don’t Measure Customer Retention Rates
July 12, 2023

“How’m I doing?” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications...

Subscriptions
Data Key to Turning ‘Short-Term’ Subscribers Into Brand Advocates
July 12, 2023

The year is half over. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive...

Subscriptions
UK Businesses Say New Subscription Rules Too Rigorous
July 09, 2023

British businesses are protesting new regulations to make it easier for customers to cancel subscriptions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Subscriptions
Spotify Blocks Subscribers From Apple in-App Payments
July 06, 2023

  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS...