Consumer Insights

Consumer Insights
Seniors’ Possible Purchasing Power Erosion May Lead to Less Splurging in 2024
January 09, 2024

Older consumers were able to maintain their purchasing power last year, mainly helped by an 8.7% jump in Social Security benefits that exceeded inflation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Consumer Insights
94% of Consumers Who Use Overdrafts for $400-Plus Expenses Face Financial Hardships
January 09, 2024

In challenging economic times, accessing credit is vital for many individuals, particularly those living paycheck to paycheck. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Consumer Insights
The Right Personalized Offers Double the Chance to Attract New Customers
January 08, 2024

The trend of personalized offers and contextualized consumer experiences has emerged as a differentiating competitive factor across industries, from retail to media or travel experiences. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Consumer Insights
1 in 4 Retail Subscribers Use Auto-Refill
January 05, 2024

With many retail subscribers now relying mainly on auto-refill subscriptions for their shopping, PYMNTS Intelligence reveals, retailers must adapt and embrace this growing trend to stay competitive in the market. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Consumer Insights
Restaurant Loyalty Programs’ Birthday Rewards Don’t Win Over Many Consumers
December 29, 2023

Restaurants touting their birthday deals to win over digital loyalty members may find that these offers do not go as far as they might expect, PYMNTS Intelligence suggests. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Consumer Insights
Consumers Failed to Cut Back on Restaurant Dining Over the Holidays
December 29, 2023

Consumers may have meant to tighten their belts when it came to restaurant spending over the holidays, but the data reveals that the opposite happened, with restaurants apparently having gained a share of total meal occasions during the festive season. Get the Full Story Complete...

Consumer Insights
China’s International Travel Sector Remains Slow Due to Economic Conditions
December 28, 2023

While China’s domestic air travel market is experiencing a strong recovery, international travel reportedly still faces challenges. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Consumer Insights
Chinese Consumers Are Saving Rather Than Spending Amid Economic Downturn 
December 21, 2023

Chinese consumers are reportedly feeling the effects of the country’s economic downturn.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Consumer Insights
Gen Z Shows Resilience to Inflation but Adjusts Shopping Habits
December 20, 2023

Gen Z, born in the late 1990s, is considered the first digitally native generation, with a greater inclination toward online shopping and digital activities and an adopter of social media for shopping and browsing brands. Get the Full Story Complete the form to unlock this...