Five At Five: QSR Kiosks Make Gains, But Will Customers Follow?

Five at Five: Payments News

Welcome to Five at Five, your late look at some of the freshest payments news of the day. Today’s stories include an up-to-date analytical report about which ordering and payment technologies are making the most gains in restaurants and how iris scans can beat out other biometrics. Coverage also discusses the future of consumer financial management and a new sense of stability around bitcoin.

In-Store Kiosks A Sign Of QSR Innovation
A boom in new technologies promises to reduce wait times while boosting food quality and customer service. And kiosks are seeing the strongest growth among the nine in-store technologies surveyed by PYMNTS’ analysis.

The 1s And 0s Of A Solid AI Banking Rollout
Lifestyle banking, including conversational banking components across web, mobile, messaging and voice channels, could be the wave of the future when it comes to consumer financial management. But first, it’s going to have to see widescale implementation and adoption.

Bitcoin Mined With Supply And Demand Top Of Mind
Is it really happening? Recent coverage in the financial trade press seems to anticipate that there might be some stabilization on hand for the digital currency.

Starbucks’ US Traffic Flat In Q2 As Promos Fail To Take Off
Starbucks’ promotional efforts, which it has been increasing recently, failed to resonate with customers, resulting in the company reporting lackluster in-store traffic in the U.S. for two quarters in a row. The chain posted global declines too.

How Iris Scans Win When Facial Recognition Fails
In the fast-evolving world of biometrics, some solutions are proving more effective than others. Facial recognition technology is becoming an increasingly popular authentication method on mobile phones, but it still has a long way to go.



The pressure on banks to modernize their payments capabilities to support initiatives such as ISO 20022 and instant/real time payments has been exacerbated by the emergence of COVID-19 and the compelling need to quickly scale operations due to the rapid growth of contactless payments, and subsequent increase in digitization. Given this new normal, the need for agility and optimization across the payments processing value chain is imperative.