Merchant Innovation

Digital River Goes Deeper With Its Professional Services

In the realm of global professional services, Digital River is expanding its flow.

The eCommerce and payments services company announced this week that it has enhanced its services globally in two parts: by adding a deeper level of strategic consulting for custom eCommerce implementations and allowing for integrations with third-party solutions.

As explained in a press release, the professional services organization at Digital River provides strategic advice to merchants for expanding their online businesses across geographies as well as channels.

"Today, companies are under increasing pressure to expand globally and get to revenue more quickly," said Ted Cahall, Digital River’s executive vice president and chief operating officer, in the release. "Our professional services teams are experts at navigating digital commerce channels, which are critical conduits for rapid international expansion."

As part of the expansion, Digital River has appointed Joydeep Haldar as its SVP of global professional services. Previously, he was the general manager and head of the retail business unit in the Americas at Wipro Technologies.

"I am excited to join Digital River, drawing on my background in managing large scale retail eCommerce solutions and delivery organizations, and help set new standards for the way global eCommerce is implemented," remarked Joydeep in the release. "We are committed to meeting our clients’ business requirements for velocity and operational excellence."

"Joydeep has an extensive track record of managing organizations that implement complex technical solutions for global businesses," added Cahall. "Under his leadership, we intend to deliver even more business value for our clients as we guide them in meeting the needs of today’s digital shoppers."

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