Five At Five: Amazon Gets Beat In San Francisco

Five at Five: Payments News

Welcome to Five at Five, your daily look at the day’s payments and commerce news. Today’s news includes coverage of how a company beat Amazon to the punch, and a new batch of worries for Tesla. 1-800-Flowers has a new business, real-time payments are getting a boost and customer self-service software is on the rise.

Cashierless Challenger Zippin Debuts in San Francisco

Zippin, the cashierless store operator, is beating Amazon and its Amazon Go stores to the punch, opening up its first cashierless store in San Francisco.

Tesla Suppliers Worry About Financial Risk  

Surveys conducted by a supplier association found that a vast majority of suppliers surveyed — 18 out of 22 — see Tesla as “a financial risk” to their own firms.

1-800-Flowers Moves Into Gifting With Goodsey

Described by its parent firm as a perfect place for “gifting and wishing,” Goodsey will feature unique items across a wide range of product categories.

PNC Loops Treasurers Into Real-Time Payments

Corporate customers can now originate RTP transactions to corporate or consumer receivers via the bank’s PINACLE online and mobile banking portal, or through API and file transmission. Funds transferred using RTP are available to receivers within seconds, the financial institution (FI) noted.

Customer Self-Service Software Market Expected to Reach $13B by 2023

Many companies are utilizing self-service portals to deliver instant information to their customers and clients on a variety of channels, including mobile phones, personal digital assistants, laptops and more. With that in mind, the market is expected to grow at a CAGR of 16.7 percent between 2018 and 2023, and is eventually expected to reach $13 billion by 2023.


Latest Insights: 

The Which Apps Do They Want Study analyzes survey data collected from 1,045 American consumers to learn how they use merchant apps to enhance in-store shopping experiences, and their interest in downloading more in the future. Our research covered consumers’ usage of in-app features like loyalty and rewards offerings and in-store navigation, helping to assess how merchants can design apps to distinguish themselves from competitors.


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