Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Contracting for Agentic AI Is Starting to Look Like Outsourcing
February 24, 2026

Enterprise software contracts were built for tools. Agentic artificial intelligence (AI) is forcing lawyers and procurement teams to rethink them for AI systems. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
Anthropic’s COBOL Bet Shakes Mainframe Economics
February 24, 2026

Most people who deposited a paycheck this week, withdrew cash from an ATM, or filed a government form probably had no idea their transaction ran through COBOL. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Anthropic Expands Claude to Cover Investment Banking
February 24, 2026

Anthropic’s Claude is moving into the human resources, design and investment banking fields, Bloomberg News reported Tuesday (Feb. 24). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Thomson Reuters CoCounsel Reaches 1 Million Users as Professionals Embrace Agentic AI
February 24, 2026

Thomson Reuters’ professional-grade artificial intelligence technology CoCounsel has been adopted by 1 million professionals across 107 countries, the company said in a Tuesday (Feb. 24) press release emailed to PYMNTS. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Multi-Agent Systems Move Business AI From Chatbot to Operations
February 20, 2026

For the last two years, enterprise artificial intelligence has been stuck in the assistant phase, a world of smarter emails and faster document summaries that boosted individual productivity but left core business logic untouched. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
AWS Denies Report That Service Outage Was Caused by AI Coding Tool
February 20, 2026

An outage of an Amazon Web Services (AWS) service in one of the company’s two regions in China in December was caused by user error, not the company’s Kiro artificial intelligence coding tool, an AWS spokesperson told Reuters in a Thursday (Feb. 19) report. Get...

Artificial Intelligence
Billion-Dollar Firms Swap AI Hype With Long-Term Capital Discipline, Data Shows
February 19, 2026

Hype can go hand in hand with immediacy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Artificial Intelligence
Regulatory Concerns Temper Agentic AI Adoption Across the Tech Sector, PYMNTS Finds
February 19, 2026

The fastest way to spot where agentic artificial intelligence will land next is to watch the technology sector, where it is already being built and tested. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
Fiverr Says Humans Remain Essential as AI Influences Hiring
February 18, 2026

Freelance services marketplace Fiverr continues to see the impact of artificial intelligence (AI) on its business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...