Olo’s Dispatch Food Delivery Service Expands To More US Restaurants

Olo, the digital ordering provider for over 160 restaurant brands across the U.S., announced on Wednesday (Sept. 14) that Dispatch, its service that enables restaurant operators to offer delivery, is now operating nationwide across most major metro areas, as well as smaller suburban and rural markets.

In a press release, Olo said multi-location brands — such as Which Wich, Noodles & Company, Taylor Gourmet, LYFE Kitchen, Planet Sub, Fields Good Chicken, Busboys and Poets and VERTS Mediterranean Grill — are all in various stages of rolling out Dispatch.

“Today’s consumer is demanding fast and transparent food delivery, but scaling restaurant delivery is challenging for large restaurant brands,” said Noah Glass, founder and CEO of Olo, in the press release. “Dispatch’s technology tackles these challenges head-on by integrating a vast network of delivery providers to better coordinate and synchronize food orders from Point A to Point B. The outcome for restaurants, couriers and consumers is a heightened level of control, integration and scale that, up until now, did not exist.”

According to the company, with Dispatch, restaurants can expand their existing digital ordering programs to provide delivery service to more consumers, regardless of where they are located. Dispatch integrates with the delivery service providers, or DSPs, to provide a delivery network and real-time pricing for food delivery.

“Postmates operates the largest on-demand delivery platform in the U.S. with a fleet of over 30,000 Postmates in 40 markets and completes more than 1 million food deliveries per month,” said Bastian Lehmann, cofounder and CEO of Postmates, in the same press release. “The integration with Olo’s Dispatch and Postmates just makes sense, as both companies have a strong vision of the future. Olo is reimagining digital ordering platforms for restaurants, just like how Postmates redefined what is possible for on-demand deliveries.”

Dispatch was launched late last year and is live in 60 major metro areas around the country.