To simplify its path to EMV card acceptance, and to reduce PCI compliance scope, Kentucky Fried Chicken (KFC) has migrated its payments system in the U.S. to Ingenico Group’s Telium Semi-Integrated solution.
Ingenico said in an announcement that KFC customers will still be able to pay using all forms of electronic payment, such EMV chip & PIN, EMV chip & sign, magstripe and NFC/contactless.
“Upgrading our payment terminals wasn’t just about migrating to EMV,” said Chris Caldwell, KFC U.S. chief information officer. “It was about helping to protect our customers’ payment information and giving them the ability to pay the way they want, whether it’s by using their mobile device or their credit card. Ingenico Group has helped KFC U.S. transition to EMV and implement a seamless payment experience for our customers with best-in-class terminals that accept a variety of payment options.”
To provide customers with a fast and secure payment solution no matter where they pay, KFC uses a mix of Ingenico Group’s iSC250 and iPP350 smart terminals at the counter and iPP350 smart terminals for its drive-thrus.
Using a semi-integrated approach, sensitive cardholder data is routed around the point of sale (POS), allowing KFC to better protect its customers’ payment information. With Ingenico Group, the quick-service restaurant (QSR) chain was able to transition from a fully-integrated to semi-integrated model.
Scott Tubbs, chief revenue officer for Ingenico Group, said, “KFC has always been dedicated to creating innovative customer experiences, and upgrading its payments system is the latest improvement it’s made. Ingenico Group’s semi-integrated payment solution provides KFC’s customers with a multitude of payment options without compromising the security of their information.”
Ingenico provides solutions to merchants across all channels — in-store, online and mobile. The company delivers secure payment solutions with a local, national and international scope through a global payment acceptance network.