Global payments provider Vantiv was named as a leader in the space by independent research firm Forrester Research.
In the recently released Forrester Wave™: Global Commerce Payment Providers Q4 2016 report, Vantiv was recognized for “balancing superior support, product and developer capabilities for U.S. retailers,” a press release stated.
“Vantiv balances superior support, product and developer capabilities for U.S. retailers,” Forrester wrote in the report.
“Not only is it the second-largest payment acquirer in the U.S., but several clients commented on its excellent support and expertise compared to their previous solution providers. The company really shines when it comes to ease of integration and debit-routing capabilities due to its Vantiv Prime product and reporting solution, Vantiv IQ,” according to the Forrester report.
The assessment by Forrester leveraged a 23-criterion evaluation to identify, analyze and score the top 11 merchant payment processing providers in the U.S. The report also used vendor surveys, product demonstrations and customer reference calls in order to measure the strengths and weaknesses of each solution.
“We believe our ranking as a Leader in the Forrester Wave for payment processing is a validation of our strong commitment to product capability, developer focus and high levels of customer service,” Mark Heimbouch, COO at Vantiv, explained. “Vantiv’s strategy of providing a platform offering comprehensive omnichannel solutions, which is easy to integrate with, is clearly resonating in the marketplace and is now referenced in the Forrester report.”