PetSmart Acquires Leading Online Pet Food Retailer

PetSmart is boosting its digital offerings through the acquisition of Chewy, the leading online retailer of pet food and products.

According to Chain Store Age, PetSmart has entered into a definitive agreement to buy Chewy, which offers a wide selection of products for pets. The acquisition is expected to close by the end of PetSmart’s second fiscal quarter of 2017.

“We are focused on improving our customers’ experience in-store and online as we continue to execute against our long-term strategic initiatives,” said Michael Massey, president and CEO of PetSmart, which operates more than 1,500 stores nationwide. “Chewy’s high-touch customer eCommerce service model and culture centered around a love of pets is the ideal complement to PetSmart’s store footprint and diverse offerings.”

After the deal is closed, Chewy, which was founded in 2011, will continue to be led by CEO Ryan Cohen and operate primarily as an independent subsidiary of PetSmart. PetSmart will execute its strategic initiatives across the combined company, with both using their shared innovative capabilities and offerings in order to deliver the most value and convenience to customers.

PetSmart isn’t the only chain in the market expanding its online capabilities, with rival Petco recently acquiring digital PetCoach, a pet advice website and app that helps pet owners take better care of their pets.



Digital transformation has been forcefully accelerated, but how does that agility translate into the fight against COVID-era attacks and sophisticated identity threats? As millions embrace online everything, preserving digital trust now falls mostly on banks and FIs. Now, advances in identity data and using different weights on the payment mix afford new opportunities to arm organizations and their customers against cyberthreats. From the latest in machine learning for fraud and risk, to corporate treasury teams working in new ways with new datasets, learn from experts how digital identity, together with advances like real-time payments, combine to engender trust and enrich relationships.

Click to comment