Retail

PetSmart Acquires Leading Online Pet Food Retailer

PetSmart is boosting its digital offerings through the acquisition of Chewy, the leading online retailer of pet food and products.

According to Chain Store Age, PetSmart has entered into a definitive agreement to buy Chewy, which offers a wide selection of products for pets. The acquisition is expected to close by the end of PetSmart’s second fiscal quarter of 2017.

“We are focused on improving our customers’ experience in-store and online as we continue to execute against our long-term strategic initiatives,” said Michael Massey, president and CEO of PetSmart, which operates more than 1,500 stores nationwide. “Chewy’s high-touch customer eCommerce service model and culture centered around a love of pets is the ideal complement to PetSmart’s store footprint and diverse offerings.”

After the deal is closed, Chewy, which was founded in 2011, will continue to be led by CEO Ryan Cohen and operate primarily as an independent subsidiary of PetSmart. PetSmart will execute its strategic initiatives across the combined company, with both using their shared innovative capabilities and offerings in order to deliver the most value and convenience to customers.

PetSmart isn’t the only chain in the market expanding its online capabilities, with rival Petco recently acquiring digital PetCoach, a pet advice website and app that helps pet owners take better care of their pets.

——————————

WATCH LIVE: HOW WE SHOP – TUESDAY, NOVEMBER 10, 2020 – 12:00 PM (ET)

New forms of alternative credit and point-of-sale (POS) lending options like ‘buy now, pay later’ (BNPL) leverage the growing influence of payments choice on customer loyalty. Nearly 60 percent of consumers say such digital options now influence where and how they shop—especially touchless payments and robust, well-crafted ecommerce checkouts—so, merchants have a clear mandate: understand what has changed and adjust accordingly. Join PYMNTS CEO Karen Webster together with PayPal’s Greg Lisiewski, BigCommerce’s Mark Rosales, and Adore Me’s Camille Kress as they spotlight key findings from the new PYMNTS-PayPal study, “How We Shop” and map out faster, better pathways to a stronger recovery.

Click to comment

TRENDING RIGHT NOW