Retail

Domino's To Hire 20K Amid Surge In Pizza Demand

Domino's To Hire 20K Amid Surge In Demand

With pizza sales piping-hot in the pandemic, Domino's said in a news release that it is “looking to fill more than 20,000 positions” in the U.S.

“It's a privilege to be able to feed families across the country and provide them with a small sense of normalcy during this pandemic," said Tom Curtis, Domino's executive vice president of operations and support. "We realize that these are tough times, and not only do we want to maintain strong service levels, but we also want to provide opportunities to those who have lost their jobs or are facing reduced hours."

The company said it is “actively hiring” production and warehouse workers along with truck drivers for its supply chain. Additionally, it is hiring workers for its corporate and franchise stores, including delivery drivers, pizza makers, customer service representatives and managerial staff.

During the pandemic, Curtis said, Domino's has upped its cleaning and sanitizing efforts while offering “contactless delivery and carryout, as well as Domino's Carside Delivery."

While delivery services have carved out a bigger niche during the COVID-19 crisis, pizza has been the food staple of the pandemic. In fact, QSR magazine — which covers the quick-service and fast-casual restaurant industry — said that America is entering the “golden age of pizza," as restaurants have been shut down and were forced to emphasize takeout and delivery services.

This trend has been eyed closely by PYMNTS’ Order to Eat Tracker done in collaboration with Paytronix. The survey looks at the order-out trends in the context of a larger post-pandemic restaurant recovery.

“Before March, restaurants provided order and delivery services as something extra, more of a convenience. Now these services are about safety and security, with features like curbside pickup and contactless drop-off,” said Tim Ridgely, head of order and delivery at Paytronix. He added that customers “expect to not only get their food when they want it, but for that delivery to happen in a safe and healthy manner.”

In the second quarter of 2020, Domino's added 39 net new stores in the U.S. The company’s revenue surged to $920 million, more than $108 million over the second quarter of 2019.

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