Connected Consumer

Consumers value payments choice and other features that make shopping and buying easier across channels, with seven in 10 respondents telling PYMNTS they would choose a particular merchant if it offered meaningful versions of these experiences. Find out how to make the connection.

A PYMNTS Special Report

Inside the Playbook

  • 19.3: Average number of purchases millennials make every year
  • 25 percent: Share of bridge millennials buying online who prefer Amazon
  • 50 percent: Portion of consumers who prefer omnichannel shopping experiences

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