GenAI’s ROI Divide: How Leading Industries Innovate While Others Lag

GenAI’s ROI Divide: How Leading Industries Innovate While Others Lag
GenAI’s ROI Divide: How Leading Industries Innovate While Others Lag
January 06, 2025  |  Artificial Intelligence

Generative artificial intelligence (GenAI) can help drive innovation, enhance productivity, and transform operations, among other potential benefits. Yet data collected throughout 2024 reveals not all...

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Consumers Focused on Rewards Are Less Likely to Have or Want Loans
Consumers Focused on Rewards Are Less Likely to Have or Want Loans
December 27, 2024  |  Consumer Finance

Credit habits reflect a mix of priorities and financial constraints. Some consumers focus on maximizing rewards, leading them to use credit cards heavily. Others want...

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BNPL and Embedded Finance Reshaping Consumers’ Credit Choices
BNPL and Embedded Finance Reshaping Consumers’ Credit Choices
December 23, 2024  |  Consumer Payments

Just as credit products evolve, so do the ways consumers use them. Embedded finance has made personal loans more accessible, and consumers and merchants alike...

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UK Merchants Are Hungry for Tech That Boosts Conversion
UK Merchants Are Hungry for Tech That Boosts Conversion
December 23, 2024  |  Checkout Conversion

PYMNTS Intelligence surveyed 300 eCommerce merchants across five countries — Australia, Brazil, the United Arab Emirates, the United Kingdom and the United States — to...

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Four Keys to How Financial Services Companies Are Battling Fraud and Winning
Four Keys to How Financial Services Companies Are Battling Fraud and Winning
December 23, 2024  |  Opinion

In an era where digital transformation is reshaping every aspect of commerce, the financial services industry finds itself at a critical inflection point. A deep...

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Despite Strong Job Market, Paycheck-to-Paycheck Workers Worry More About Job Prospects
Despite Strong Job Market, Paycheck-to-Paycheck Workers Worry More About Job Prospects
December 20, 2024  |  Consumer Finance

More than one-third of working consumers believe they have better opportunities for career advancement now than in recent years. Although high-skilled technology or technical workers...

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What Causes Credit Card Users to Leave the Market — and How Secured Cards Can Win Them Back
What Causes Credit Card Users to Leave the Market — and How Secured Cards Can...
December 19, 2024  |  Financial Inclusion

Consumers’ financial lives are complex, with many factors contributing to their embrace — or rejection — of credit products. Credit card outsiders — our term...

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U.S. Merchants Want Help From PSPs on Make-or-Break Checkout to Boost Conversion
U.S. Merchants Want Help From PSPs on Make-or-Break Checkout to Boost Conversion
December 17, 2024  |  Checkout Conversion

PYMNTS Intelligence surveyed 300 middle-market eCommerce merchants across five countries — Australia, Brazil, the United Arab Emirates, the United Kingdom and the United States —...

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COOs Leverage GenAI to Reduce Data Security Losses
COOs Leverage GenAI to Reduce Data Security Losses
December 13, 2024  |  Artificial Intelligence

With the ever-growing threat and sophistication of cyberattacks, chief operating officers (COOs) increasingly turn to GenAI-based data security systems to mitigate security breaches and fraudulent...

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