consumer insights

Everyday Planning and Shopping Lead Consumer Shift to AI Assistants
Everyday Planning and Shopping Lead Consumer Shift to AI Assistants
December 18, 2025  |  Artificial Intelligence

Consumers are increasingly open to letting artificial intelligence (AI) move beyond answering questions and begin acting on their behalf, but that willingness remains selective and...

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Consumer Intent Becomes a Brand’s Most Monetizable Asset
Consumer Intent Becomes a Brand’s Most Monetizable Asset
December 17, 2025  |  artificial intelligence

Watch more: Digital Shift: Spreedly’s Adam Hiatt Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

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American Express Reports 9% Increase in Consumer Spending Around Thanksgiving
American Express Reports 9% Increase in Consumer Spending Around Thanksgiving
December 10, 2025  |  Retail

Consumer retail spending from the week before Thanksgiving through Cyber Monday (Dec. 1) was up 9% year over year, American Express Chairman and CEO Stephen...

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Visa CEO Puts Agentic AI at the Center of Payments
Visa CEO Puts Agentic AI at the Center of Payments
December 09, 2025  |  artificial intelligence

Visa CEO Ryan McInerney’s annual letter to shareholders, released Tuesday (Dec. 9) reads like a technology thesis for where payments is headed, not just a...

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Consumers Expect Inflation to Stay High and Financial Stress to Rise
Consumers Expect Inflation to Stay High and Financial Stress to Rise
December 09, 2025  |  Consumer Insights

Inflation expectations are steady, but households are not. The latest results from the Federal Reserve Bank of New York released on Monday (Dec. 8th) show...

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Rising Fees Undercut Instant Payout Momentum
Rising Fees Undercut Instant Payout Momentum
December 09, 2025  |  Digital Payments

Instant payouts are gaining traction as more recipients choose to receive money immediately. According to From Fast to Sticky: Why Instant Payouts Win Repeat Customers,...

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The Gen X Factor in This Year’s Holiday Shopping Equation
The Gen X Factor in This Year’s Holiday Shopping Equation
December 08, 2025  |  Consumer Insights

Gen Xers, the powerhouse of the U.S. consumer economy, are cutting back amid current financial challenges, a move that may already be impacting holiday spending....

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Fed’s Beige Book Flags Consumer Spending Slide
Fed’s Beige Book Flags Consumer Spending Slide
November 26, 2025  |  Consumer Insights

The Federal Reserve’s final Beige Book of the year points to a noticeable cooling in sentiment as businesses and consumers end 2025 on more cautious...

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Tapestry Rewrites the Retail Playbook by Thinking Like a Tech Company
Tapestry Rewrites the Retail Playbook by Thinking Like a Tech Company
November 26, 2025  |  retail

Watch more: Where Magic Meets Logic: How Tapestry Is Redefining Retail With Data and AI Get the Full Story Complete the form to unlock this...

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