consumer insights

Checkout Data Helps Icons (and Upstarts) Flex Brand Muscle

Checkout Data Helps Icons (and Upstarts) Flex Brand Muscle
Checkout Data Helps Icons (and Upstarts) Flex Brand Muscle
September 23, 2022  |  Consumer Insights

Ideas around using data insights to pinpoint what value and experience really mean to consumers as huge economic trends overlap are the obsession of brands,...

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36% of Consumers Say Instant Disbursements Boost Loyalty
36% of Consumers Say Instant Disbursements Boost Loyalty
September 15, 2022  |  Faster Payments

Instant disbursements whether from government or private entities are increasingly popular with consumers when offered and have a major impact on consumer perceptions of senders....

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Chili’s: To Keep Diners Spending, Don’t Scrimp on CX
Chili’s: To Keep Diners Spending, Don’t Scrimp on CX
September 15, 2022  |  Restaurant innovation

As food prices rise, consumers are proving still willing to spend their money on meaningful dining experiences, but restaurants are finding that they have work...

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PYMNTS Report: 60% of Well-Off Consumers Still Buy Crypto as Investment
PYMNTS Report: 60% of Well-Off Consumers Still Buy Crypto as Investment
September 09, 2022  |  Cryptocurrency

New research on the demographic differences between who’s buying crypto and who’s is not show that the new asset class is as polarizing on a...

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Data Brief: German Consumers See Banks as Super Apps
Data Brief: German Consumers See Banks as Super Apps
August 23, 2022  |  Connected Economy

Interest in super apps is growing worldwide as consumers increasingly recognize the benefits they provide. But recent PYMNTS research shows that there are concerns that...

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Data brief: U.K. Consumers Encounter 11% More Shopping Friction Than the Average Consumer
Data brief: U.K. Consumers Encounter 11% More Shopping Friction Than the Average Consumer
August 22, 2022  |  Consumer Insights

Merchants in the U.K. need to step up their game when it comes to providing customers with the cross-channel and digital shopping features that can...

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Joe & the Juice: Diners Going Extra Mile for Favorite Brands
Joe & the Juice: Diners Going Extra Mile for Favorite Brands
August 05, 2022  |  Restaurant innovation

As restaurant customers’ interactions with brands increasingly take place in the digital world, the factors that consumers consider when deciding between eateries are shifting. To...

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Report: How the Metaverse Is Shaping the Consumer Restaurant Experience
Report: How the Metaverse Is Shaping the Consumer Restaurant Experience
June 21, 2022  |  Loyalty & Rewards

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
June 08, 2022  |  Loyalty & Rewards

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