Source: investopedia.com
Adore Me has built a solid eCommerce presence with the help of technology and a hyper customer focus, as the lingerie industry increasingly goes omnichannel. The company’s inventory...
Retail is about more than the products being sold or the technology being used. Increasingly, store associates are becoming more important to the mix. Get...
National Returns Day, which is Jan. 2, is expected to break records for the seventh consecutive year, UPS said in a press release on Thursday...
Criminals get into the holiday spirit, too. For instance, they know how to talk in friendly, polite terms to overworked and often-frustrated customer service representatives...
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After two years at the world’s largest retailer, Bonobos founder Andy Dunn is leaving Walmart in early 2020, Reuters reported on Thursday (Dec. 12). Get...
We operate more than a few high-powered, data-supported crystal balls here at PYMNTS, and one of the things we have learned about the future of...
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Software-as-a-Service (SaaS) support platforms have more to worry about than solving customer service problems — they must manage the backlash when interrupted subscription payments shut...