Karen Webster

The BNPL Story Everyone’s Getting Wrong
The BNPL Story Everyone’s Getting Wrong
October 15, 2025  |  BNPL

Easy loans are luring millions of Americans into a dangerous cycle of debt. Young people, particularly college students, are being seduced by easy credit and...

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How Time Became the Next Great Asset Class
How Time Became the Next Great Asset Class
October 08, 2025  |  artificial intelligence

In 1915, a Wall Street analyst named Benjamin Graham saw an opportunity. Guggenheim Exploration was trading as a single stock, but it held shares in...

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Gen AI: The Technology That Broke the Adoption Curve
Gen AI: The Technology That Broke the Adoption Curve
October 01, 2025  |  artificial intelligence

When Neil Armstrong and Buzz Aldrin landed on the Moon in 1969, their giant leap for mankind was also a giant mass of dependencies navigated...

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The Rise of AI Agents and the Fall of Digital Wallets
The Rise of AI Agents and the Fall of Digital Wallets
September 24, 2025  |  artificial intelligence

In 1996 the Palm Pilot felt like the future. For those unfamiliar (or not yet born), the Palm Pilot was a pocket computer that organized...

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Don Kingsborough: Catalyst, Colleague and Friend
Don Kingsborough: Catalyst, Colleague and Friend
September 22, 2025  |  Innovation

March 7, 1947  –  September 13, 2025 Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

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Department Stores of the Future Are AI Agents
Department Stores of the Future Are AI Agents
September 17, 2025  |  artificial intelligence

There’s a little of my mother in my grocery cart. Downy Fabric Softener, Reynolds Wrap and Philadelphia Cream Cheese are brands I still buy without...

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How Leading Enterprises Really Measure Gen AI ROI
How Leading Enterprises Really Measure Gen AI ROI
September 03, 2025  |  artificial intelligence

Everything you always wanted to know about how to measure the return on investment of generative AI (and agentic AI) comes down to one anecdote:...

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10 Years Later, Platforms Still Define the Connected Economy
10 Years Later, Platforms Still Define the Connected Economy
August 27, 2025  |  Connected Economy

In 2016, David Evans and Richard Schmalensee published the Harvard Business School Press book, Matchmakers: The New Economics of Multisided Platforms. The book explained what...

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Tariffs. Who Really Pays.
Tariffs. Who Really Pays.
August 20, 2025  |  Economy

The U.S. middle class is more than a household income bracket. The American middle class has always been the heartbeat of the U.S. economy. The...

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