PYMNTS Intelligence

Credit Unions’ Crypto Plans Outpace Their Progress

Credit Unions’ Crypto Plans Outpace Their Progress
Credit Unions’ Crypto Plans Outpace Their Progress
September 23, 2026  |  Credit Unions

Credit unions may be debating how much member demand exists for cryptocurrency, but some institutions have already moved well beyond that debate. Get the Full...

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Gen Z Hands Merchants a Checkout Ultimatum
Gen Z Hands Merchants a Checkout Ultimatum
September 23, 2026  |  Checkout Conversion

A merchant can spend to get a Gen Z shopper through the digital door, persuade them to choose a product, and still lose the customer...

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Credit Card Issuers’ Biggest Rival May Already Be in the Wallet
Credit Card Issuers’ Biggest Rival May Already Be in the Wallet
September 22, 2026  |  Consumer Finance

Credit card issuers can lose a customer’s spending without losing the customer. Get the Full Story Complete the form to unlock this article and enjoy...

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Uncertainty Holds Back Middle Market CFOs’ Spending Plans
Uncertainty Holds Back Middle Market CFOs’ Spending Plans
September 22, 2026  |  CFO

For middle market companies, greater certainty and higher investment often go together: 59% of firms with rising certainty increased capital spending. Get the Full Story...

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Younger Cardholders Tell Issuers What Would Get Them to Use Their Cards More
Younger Cardholders Tell Issuers What Would Get Them to Use Their Cards More
September 21, 2026  |  Artificial Intelligence

Issuers can invest in faster, more precise credit decisions, but those improvements alone may not persuade customers to change how they pay. Cardholders need to...

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Billing Problems Send Digital Customers Back to Support
Billing Problems Send Digital Customers Back to Support
September 21, 2026  |  Consumer Payments

Companies have spent years making it easier for customers to pay bills online. They have made less progress helping them fix a bill when something...

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Small Businesses That Track Customer Sources Report Stronger Growth
Small Businesses That Track Customer Sources Report Stronger Growth
September 21, 2026  |  SMBs

For small businesses, knowing where a customer came from appears to be nearly as valuable as winning the customer in the first place. Get the...

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Issuers Race to Win Spending Before the Card Arrives
Issuers Race to Win Spending Before the Card Arrives
September 18, 2026  |  Digital Payments

Waiting for a physical card to arrive is becoming less relevant to the moment when an issuer can start competing for a cardholder’s spending. Get...

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