PYMNTS Intelligence

More Than 30% of Card Users Opt for Cash Back Rewards
More Than 30% of Card Users Opt for Cash Back Rewards
April 02, 2024  |  Loyalty & Rewards

While it’s common for businesses to foster customer loyalty by offering perks in exchange for purchases, cardholders have a certain degree of dissatisfaction with the...

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The Cost of Not Knowing Is 4.4% of Revenue for Middle-Market Firms
The Cost of Not Knowing Is 4.4% of Revenue for Middle-Market Firms
April 02, 2024  |  Spend Management

According to PYMNTS Intelligence’s inaugural edition of “The 2024 Certainty Project Report,” uncertainty costs middle-market companies more than $20 million on average, per these firms’...

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Supply Chain Enhancements Could Mitigate Impact of Baltimore Tragedy 
Supply Chain Enhancements Could Mitigate Impact of Baltimore Tragedy 
April 01, 2024  |  Supply Chain

While government crews continue to work on opening up a temporary, alternate shipping route around the site of last week’s catastrophic bridge collapse, how the incident will...

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Retailers’ Online Shoppers Demand Easy Returns
Retailers’ Online Shoppers Demand Easy Returns
April 01, 2024  |  eCommerce

When consumers choose which retailers to shop with online, the returns process is top of mind. Get the Full Story Complete the form to unlock...

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Wendy’s Launches AI-Driven Loyalty Platform to Deliver Customized Rewards
Wendy’s Launches AI-Driven Loyalty Platform to Deliver Customized Rewards
March 31, 2024  |  Artificial Intelligence

In an era where customer loyalty is as fleeting as the latest trend, artificial intelligence (AI) is emerging as a potential game-changer, empowering businesses to...

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41% of U.S. Shoppers Demand Digital Rewards
41% of U.S. Shoppers Demand Digital Rewards
March 29, 2024  |  Loyalty & Rewards

As retailers look to meet consumers’ digital expectations, PYMNTS Intelligence research reveals, loyalty rewards can go a long way.  Get the Full Story Complete the...

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eCommerce Marketplaces Crack Down on Fakes to Boost Consumer Trust
eCommerce Marketplaces Crack Down on Fakes to Boost Consumer Trust
March 29, 2024  |  eCommerce

With trust proving to be a key factor for consumers’ decisions about where they want to spend their money digitally, online merchants are cracking down...

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Mastercard, Visa Settlement Could Impact Rewards Small Businesses Value
Mastercard, Visa Settlement Could Impact Rewards Small Businesses Value
March 29, 2024  |  Credit Cards

This week, Mastercard and Visa reached a multi-billion dollar settlement that may bring an end to 20-year legal battle between the two financial giants and merchants....

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Boomers Flip the Script on Storing Travel Docs in Digital Wallets
Boomers Flip the Script on Storing Travel Docs in Digital Wallets
March 29, 2024  |  Mobile Wallets

Are there any adults still out there who aren’t using digital wallets to securely store important documents? Get the Full Story Complete the form to...

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