PYMNTS Intelligence

PYMNTS Intelligence: Personalized Digital Banking Builds Consumer Trust and Loyalty
PYMNTS Intelligence: Personalized Digital Banking Builds Consumer Trust and Loyalty
October 14, 2022  |  Fraud Prevention

Consumers both want and need to engage with their financial institutions (FIs) digitally, but they want these interactions to be highly personalized. Branch closures rendered...

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PYMNTS Intelligence: Human Intelligence Is Insufficient to Fight Fraud
PYMNTS Intelligence: Human Intelligence Is Insufficient to Fight Fraud
October 13, 2022  |  Fraud Prevention

Fraud is ubiquitous for both businesses and consumers. Bad actors are constantly developing new techniques and technologies to steal hard-earned funds and data, often turning...

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PYMNTS Intelligence: BNPL Providers Take Aim at Medical and Education Payments
PYMNTS Intelligence: BNPL Providers Take Aim at Medical and Education Payments
October 11, 2022  |  Buy Now Pay Later

Buy now, pay later (BNPL) has become a part of everyday life for American consumers, and its popularity is still expanding. Twenty-nine million consumers in the United...

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PYMNTS Intelligence: Finding the Way to Better Government Disbursements
PYMNTS Intelligence: Finding the Way to Better Government Disbursements
October 06, 2022  |  Money Mobility

The COVID-19 pandemic created a need for unprecedented government disbursements.  The United States federal government alone distributed $931 billion in direct payments to approximately 165...

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PYMNTS Intelligence: Payment Experience Is Key for Subscription Retention
PYMNTS Intelligence: Payment Experience Is Key for Subscription Retention
September 28, 2022  |  Subscription Commerce

Improving the subscription payment process can help subscription merchants maintain their customer bases. The payment process is a vital part of a consumer’s subscription experience....

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PYMNTS Intelligence: Consumers Fear Inflation Will Linger for 22 Months — or More
PYMNTS Intelligence: Consumers Fear Inflation Will Linger for 22 Months — or More
September 21, 2022  |  Economy

The Federal Reserve boosted interest rates again on Wednesday (Sept. 21) attempting to beat back rampant inflation — cold comfort to consumers bearing the brunt...

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PYMNTS Intelligence: Meeting Car Buyers in the Digital Space
PYMNTS Intelligence: Meeting Car Buyers in the Digital Space
September 21, 2022  |  Consumer Payments

Young consumers expect everything faster. — Millennials outdistanced baby boomers for the first time in 2020 as the age group buying the most new cars,...

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PYMNTS Intelligence: Consumers Want More From Their Mobile Banking Apps
PYMNTS Intelligence: Consumers Want More From Their Mobile Banking Apps
September 16, 2022  |  Digital-First Banking

“Mobile banking apps are no longer about simple transactions and balance checks. They need to provide users with end-to-end banking capabilities, including everything from money movement [and] opening accounts to full-service...

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PYMNTS Intelligence: Making Sense of the Digital Currency Space
PYMNTS Intelligence: Making Sense of the Digital Currency Space
September 15, 2022  |  Blockchain

Before stablecoins, cryptocurrencies or even the blockchain technology on which these are based, eMoney emerged as a concept that promised to revolutionize commerce. Instead of...

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