PYMNTS Intelligence

15% of Cardholders Cite Rewards for Increased Credit Card Spending

15% of Cardholders Cite Rewards for Increased Credit Card Spending
15% of Cardholders Cite Rewards for Increased Credit Card Spending
December 19, 2023  |  Loyalty & Rewards

Bank-issued credit cards, owned by nearly 200 million individuals in the United States, have become an essential financial tool amid inflation and rising costs, providing...

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Business Leaders Embrace AI Despite Employee Concerns
Business Leaders Embrace AI Despite Employee Concerns
December 18, 2023  |  artificial intelligence

Artificial intelligence (AI) is transforming the workforce, according to a recent survey by conducted by ResumeBuilder, per a PYMNTS report. The survey found that nearly 40%...

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Low-Income Tourists Steer Clear of Digital Tools When Picking Restaurants
Low-Income Tourists Steer Clear of Digital Tools When Picking Restaurants
December 18, 2023  |  Consumer Insights

While many consumers use websites and apps to find restaurants when they are traveling, PYMNTS Intelligence found that lower-income consumers tend to hold off. Get...

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Open Banking Acceptance Varies Across Generations
Open Banking Acceptance Varies Across Generations
December 18, 2023  |  Disbursements

Open banking is on the rise. By enabling the sharing of customer financial data between banks and third-party service providers through application programming interfaces (APIs),...

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Gen X Has the Most Debt at 4X Their Disposable Incomes
Gen X Has the Most Debt at 4X Their Disposable Incomes
December 18, 2023  |  Debt

Consumers often feel pressured to maintain a standard of living, which can be difficult in uncertain economic times with higher prices and interest rates. Keeping...

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A False Declined Payment Costs Merchants More Than a Sale
A False Declined Payment Costs Merchants More Than a Sale
December 18, 2023  |  eCommerce

A false decline is a legitimate card transaction that is ultimately denied, either by a bank or a merchant because it is mistakenly considered a...

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Consumers Need Incentives to Pick Pay-by-Bank Options
Consumers Need Incentives to Pick Pay-by-Bank Options
December 18, 2023  |  Retail

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Travelers Are Willing to Splurge on Full-Price Restaurant Meals
Travelers Are Willing to Splurge on Full-Price Restaurant Meals
December 15, 2023  |  Consumer Insights

While many consumers are looking for ways to pinch pennies amid ongoing financial challenges, PYMNTS Intelligence found that diners are more likely to pay full...

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Local Transport App Use Soars Nearly 30% as Commuters Embrace Connectivity
Local Transport App Use Soars Nearly 30% as Commuters Embrace Connectivity
December 15, 2023  |  Transportation

Consumers are actively engaging in various digital activities, according to the latest edition of the “How The World Does Digital” report by PYMNTS Intelligence, which...

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