PYMNTS Intelligence

Back-to-Office Mandates Spur 60% Jump in Weekend Grocery Shopping Habits
Back-to-Office Mandates Spur 60% Jump in Weekend Grocery Shopping Habits
July 21, 2025  |  Consumer Insights

The back-to-the-office movement is proving to be a powerful catalyst for significant shifts in consumer purchasing behavior, impacting everything from daily meal choices to long-term...

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CFOs Treat Gen AI Like an Intern
CFOs Treat Gen AI Like an Intern
July 21, 2025  |  artificial intelligence

The era of enterprise generative AI is underway, and it’s kicking off not with a bang but with a blueprint. Get the Full Story Complete...

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Small Businesses Say Credit Card Rewards Don’t Cut It
Small Businesses Say Credit Card Rewards Don’t Cut It
July 18, 2025  |  SMBs

For millions of smaller businesses across America, the ubiquitous credit card has become less of a standard payment tool and more of a financial lifeline....

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Nearly Half of Self-Checkout Thieves Are Repeat Offenders
Nearly Half of Self-Checkout Thieves Are Repeat Offenders
July 18, 2025  |  self service retail

The promise of frictionless retail through self-checkout once faltered, but a new wave of smart, unattended solutions is now poised to redefine consumer commerce and...

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Retailers in Mexico Face Pressure to Unify In-Store and Mobile Journeys
Retailers in Mexico Face Pressure to Unify In-Store and Mobile Journeys
July 17, 2025  |  Retail

Mexico is evolving into a mobile-first consumer market, a shift that presents opportunities for financial services and merchants to optimize cross-channel shopping. Get the Full...

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Almost All Cross-Border Shoppers Want to Pay With Local Currency
Almost All Cross-Border Shoppers Want to Pay With Local Currency
July 17, 2025  |  Cross Border Commerce

Global expansion for eCommerce merchants, while offering vast opportunity, remains a complex arena where payment failures and consumer preferences can quickly derail international sales, according...

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Frustrated Customers Abandon Brands When Refunds Are Too Slow
Frustrated Customers Abandon Brands When Refunds Are Too Slow
July 16, 2025  |  Real-Time Payments

In a world where convenience is the baseline and immediacy is expected, a slow refund can do more than frustrate. It can send customers running....

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Economic Headwinds Hammer Main Street Firms Across the Northeast
Economic Headwinds Hammer Main Street Firms Across the Northeast
July 16, 2025  |  Economy

Main Street businesses, vital to the U.S. economy, have seen their growth rate significantly fade since late 2024 through Q1 2025, lagging behind the overall...

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Gen Z Likes Ordering Food Online. Baby Boomers Not So Much
Gen Z Likes Ordering Food Online. Baby Boomers Not So Much
July 16, 2025  |  Consumer Insights

A recent report challenges the conventional wisdom surrounding online shopping, revealing that the digital divide among age groups is narrowing, with older generations engaging in...

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