PYMNTS Study

Convenience Drives Digital Wallet Use for More Than Half of Consumers

Convenience Drives Digital Wallet Use for More Than Half of Consumers
Convenience Drives Digital Wallet Use for More Than Half of Consumers
April 14, 2025  |  Digital Payments

Budget-conscious consumers reach for debit cards to maintain financial discipline, while the allure of rewards continues to fuel credit card use. Get the Full Story...

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Study Finds Instant Payments Strengthen Vendor Relationships in 5 Key Industries
Study Finds Instant Payments Strengthen Vendor Relationships in 5 Key Industries
April 10, 2025  |  Money Mobility

With large U.S. enterprises facing demands from vendors, suppliers and contractors to make immediate payments, having ways to disburse funds instantly has become a strategic...

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Credit Unions Prove Spending Control Drives Top-of-Wallet Success
Credit Unions Prove Spending Control Drives Top-of-Wallet Success
April 08, 2025  |  Credit Unions

Credit unions (CUs) are proving their competitive strength in the evolving financial landscape, particularly in rural areas and among Gen Z consumers. With a remarkable...

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Instant Payments Offerings Deliver Big Impact for Small Banks
Instant Payments Offerings Deliver Big Impact for Small Banks
April 07, 2025  |  Real-Time Payments

Banks eyeing the demand for faster payments — from consumers and corporate clients alike — know they must offer real-time capabilities. Get the Full Story...

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Merchants Eye Payment System Constraints as Consumers Embrace Mobile-First Shopping
Merchants Eye Payment System Constraints as Consumers Embrace Mobile-First Shopping
April 02, 2025  |  Mobile Commerce

The mobile device has become the center of commerce — not just online, but in-store — and using digital payments across those devices has become...

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Consumers Turn to Credit for Cash Management When Unplanned Expenses Hit, Study Finds
Consumers Turn to Credit for Cash Management When Unplanned Expenses Hit, Study Finds
March 31, 2025  |  Consumer Finance

Emergency or unplanned expenses happen to consumers all the time. Some are impulse “wants,” and others are emergency “needs.” Either way, they can be expensive....

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Retailers Increase GenAI Investments, but Need Better Data to Make It Run
Retailers Increase GenAI Investments, but Need Better Data to Make It Run
March 31, 2025  |  Artificial Intelligence

Retailers are embracing generative artificial intelligence (GenAI) at an unprecedented rate, transforming how they analyze transactions, predict customer behavior and secure payments. The data is...

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Best-in-Class Issuers Use Seven Strategies to Boost Customer Lifetime Value, Study Finds
Best-in-Class Issuers Use Seven Strategies to Boost Customer Lifetime Value, Study Finds
March 28, 2025  |  Credit Cards

Card issuing — once the province of big banks — is changing, as issuers move beyond basic transaction services to stay competitive. In the process,...

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