Restaurant Innovation

Dunkin’ Taps HubKonnect’s AI as QSRs Get Hyper-Specific With Marketing
Dunkin’ Taps HubKonnect’s AI as QSRs Get Hyper-Specific With Marketing
June 06, 2023  |  Restaurant innovation

As restaurants compete to take advantage of new digital capabilities as quickly and effectively as possible, Dunkin’ is leveraging artificial intelligence (AI) to optimize stores’...

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Panera Offers Diners Ability to Pick Up at the Drive-Thru
Panera Offers Diners Ability to Pick Up at the Drive-Thru
May 31, 2023  |  Restaurant innovation

Panera says it will allow diners to pick up their orders without leaving their cars. Get the Full Story Complete the form to unlock this...

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Restaurants Take Advantage of Rise in Messaging to Drive Sales
Restaurants Take Advantage of Rise in Messaging to Drive Sales
May 04, 2023  |  Restaurant innovation

As consumers increasingly message each other online, restaurants are taking advantage of their familiarity with these chat-based interfaces to reduce friction from the digital ordering...

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Time-Saving Incentives Will Help Restaurants Reach Gen Z, Millennials
Time-Saving Incentives Will Help Restaurants Reach Gen Z, Millennials
May 02, 2023  |  Restaurant innovation

Time is money. And, as noted in the PYMNTS collaboration with LendingClub, “New Reality Check: The Paycheck-to-Paycheck Report,” consumers representing the youngest two adult generations...

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58% of Restaurant Aggregator Customers Order From the Same Restaurants
58% of Restaurant Aggregator Customers Order From the Same Restaurants
April 19, 2023  |  Restaurant innovation

Just as the restaurant industry rebuilt itself, economic uncertainty rose to rechallenge it. Amid inflation concerns and the ever-present threat of a recession, attracting and...

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DeliverThat CEO: On-Demand Economy Prompts Same-Day Catering Services
DeliverThat CEO: On-Demand Economy Prompts Same-Day Catering Services
April 18, 2023  |  Delivery

With diners increasingly accustomed to getting individual meals on demand, catering is adapting as well. Get the Full Story Complete the form to unlock this...

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This Time Around, Amazon’s Restaurant Strategy May Be Easier to Swallow
This Time Around, Amazon’s Restaurant Strategy May Be Easier to Swallow
March 30, 2023  |  Amazon

The old saying in hockey is to skate to where the puck is going to be. Get the Full Story Complete the form to unlock...

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Smaller QSRs Want Turnkey Loyalty Programs — But Are They Ready?
Smaller QSRs Want Turnkey Loyalty Programs — But Are They Ready?
March 28, 2023  |  Restaurant innovation

Independent and smaller chains new to rewards offerings may find themselves overwhelmed trying to go it alone.  Get the Full Story Complete the form to...

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An Industry Insider on Tipping the Scales in Restaurants’ Favor
An Industry Insider on Tipping the Scales in Restaurants’ Favor
March 09, 2023  |  Restaurant innovation

Restaurants that survived the pandemic now face cost inflation and labor shortages. Technology can help, as Kickfin Co-CEO Brian Hassan explains the impact of digital...

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