Normal operating procedure for consumers on the eve of the 2020s is incredibly different than it was on the eve of the 2010s – and...
Going digital, optimizing for mobile and chasing the great connected commerce change-over are the prescribed solutions for a wide variety of problems. Sometimes quite wisely...
Consumers love choice and are always ready to embrace the next big thing. The explosion of voice assistants and the smart speaker market are a testament to...
Capturing customer loyalty is not easy thing when customers are a fickle and mobile group. Offering better pricing is always a good starting point, but consumers –...
There is a lot to be happy about in 2018 — despite the sometimes dire tone of the headlines. Wages have been going up, consumers have reported feeling more economically...
Security is a complicated and thorny topic in payments and commerce, because it means different things to different consumers. The most obvious threat is the...
With Amazon Go and other retailers seeking to change the way consumers pay for groceries, mobile technology companies are eyeing value-add services, such as loyalty programs for self-checkout. And,...
Easy to access on-ramps when a customer or business wants to try a product or service, and easy to find off-ramps when they are finished. It...
The marketplace of 2018 and its many opportunities are the favored fodder for optimists in the digital age. But a fast-growing world is a challenging...