The world celebrated a milestone of sorts yesterday, as Apple Pay marked its sixth anniversary. The world is obviously a very different and much more digital place than it was in October 2014, and capturing customers requires new strategies and an eye toward building scale. But...
Direct-to-consumer (D2C) haircare brand eSalon has seen a growth spike as the U.S. and Europe have continued social restrictions due to the pandemic. And bridge millennials are nearly twice as likely as the average consumer to utilize voice-activated technology to make purchases, as they are the first generation of...
Walgreens is accelerating its digital transformation and putting its money where its platform is. In retail, Walmart is beating out Amazon in health and beauty, although the category as a whole experienced strong online growth for Q3. And in healthcare, a new partnership involving a digital platform aims to help gig workers get health coverage,...
The automotive market is continuing its comeback with the digital-first economy taking a lead role, while firms like GameStop have been beneficiaries of orchestration technology. In eCommerce, consumers started shifting to shopping and paying online out of need, but they are now doing so by choice. And in payments innovation, financial institutions are building...
Restaurants are working overtime to make sure their ordering systems are as frictionless and safe as possible amid the pandemic, with a number of them deploying advanced technologies to do so. And in retail, merchants are showing signs that they’re concerned about the first mile – product availability –...
Data shows a cautious population living paycheck to paycheck, ready for conservative holiday spending. In retail, the need to simplify, integrate and bring gift card and loyalty programs online to maximize their impact has never been greater, while consumer engagement has the power to remove retail friction. And sellers are...
Some consumers who once shopped in brick-and-mortar stores on the weekends are now shopping through digital-first channels during the week. In eCommerce, Amazon’s Prime Day is set to headline retail’s biggest week. And in the internet of things (IoT), the majority of consumers report owning a minimum of one smart...
Online marketplaces are connecting retailers, consumers and nonprofits amid the pandemic. In marketing, Amazon and Walmart are busy getting ready for what could be the largest shopping week of the year, with Prime Day and other events approaching. And online shopping and digital fraud are increasing simultaneously, but merchants can take steps...
Augmented reality (AR) is finding applications during COVID-19, particularly in the automotive and cosmetics verticals. Meanwhile, one startup recently debuted a voice technology that turns any kiosk into a contactless interface. In retail, holiday shopping is kicking off early with the 10.10 Shopping Festival. And in healthcare, firms are...
